Love the cookies! App works well in general; however, I have been unable to use coupon codes via the app. Both times I've tried to use a coupon code, it gave me an error so I had to switch to the website instead. Also, the "most recent order" section on the app shows the oldest instead (again, it is correct on the website).
12 people found this review helpful
Let me just start with the cookies being amazing! The app and website are full of bugs and always slow. Want to edit your box of cookies that's a promo? Think again because it can't update it without thinking you're adding a second box. Have fun deleting it and waiting for it to catch up so you can start over. There are plenty of other issues with the app and site. Don't get me wrong, I'm a regular, but your company should either invest more into these or hire someone else to fix it.
21 people found this review helpful
- Flag inappropriate
- Show review history
I love insomnia cookies but this app is ridiculous in its fees and reloading. I wouldn't mind the fixed tip except for the issues I've had w their delivery drivers as it's dashers who can be hit or miss. Half the time I try to order it takes me 20 minutes to successfully get the the payment part of the process from crashing and reloading. Edit. It never collects points for what you spend and now it circles you from check local availability back to selecting the delivery address and back again
6 people found this review helpful