Kassongo

Instanvi Ltd

About this app

Kassongo, the customer app for the NTIGI logistics platform, makes it easy to ship, receive and track parcels across borders — right from your phone.

Whether you're sending a parcel abroad, receiving purchases in a virtual warehouse, or selling your unused baggage allowance, Kassongo brings all your logistics needs together in one place, in English, French and Chinese.

KEY FEATURES

Parcel shipping
- Send parcels for import, export and local delivery.
- Preview rates and fees before you ship.
- Get guidance for dangerous goods.

Route search
- Find shipping routes and tariffs between locations.

Virtual warehouses & lockers
- Browse warehouses by country and region.
- Subscribe, claim a locker, and forward your stored items.

Air kilos
- Sell your unused airline baggage allowance with a step-by-step guide.

Buy-for-me shop
- Request purchases from partner stores.

Customs
- Estimate duties, request quotes, upload documents and save pre-declarations.
- Check the list of prohibited items.

Identity verification (KYC)
- Verify your identity by capturing your documents with the camera.

Wallet & payments
- Track your balance and transactions.
- Pay easily with mobile money providers.

Order tracking
- Track your shipments, air-kilo orders and buy-for-me purchases in real time.

Messaging
- Chat live with customer support.

Notifications
- Stay informed with the built-in notification center.

Multilingual
- Available in English, French and Chinese.

WHY KASSONGO
- A smooth, modern experience built for Africa and international trade.
- Transparent pricing before every shipment.
- End-to-end tracking, from drop-off to delivery.
- Secure mobile-money payments.

Download Kassongo today and take control of your cross-border logistics.