Intelidesk allows your company's technical support team to view and control your phone to help you troubleshoot issues, always with your permission.
How it works:
• Open Intelidesk and share your ID and password, which are displayed on the screen, with the technician.
• Accept the connection when the technician requests it.
• You can end the session at any time.
Security:
• End-to-end encrypted connections.
• No one can connect without the ID and password, and without your consent.
• Intelidesk does not record your screen or save what you type.
Permissions:
• Screenshot: to show your screen to the technician during the session.
• Accessibility: to allow the technician to touch and type on your phone with your permission. This service only operates during an active session and does not collect data from other applications.
Intelidesk is offered by Inteliap S.R.L. to technical support companies and their clients.
Receive secure remote technical support from your provider, only with your authorization.