Life saver! Wag just saved my poor pup's life. Simply too sick to take lexi on a long poop walk. Tried for 5 minutes this afternoon and almost fell over. Found this app and 40 minutes later a nice lady showed up to take Lexi outside. And it doesn't cost any more than any other dog walker. So thankful for helpful apps like this.
The APP is so-so, but the customer service is really good and my dog walker is AWESOME I think the app itself needs a lot of work. It's not super user friendly (I have a Galaxy S5 phone). I'd like to be able to see a 'dashboard' that shows my next walk, my credit balance, any promos I'm entitled to (put promos on there for faithful customers, WAG!) and some info about the scheduled dog walker. Speaking of which, why can I see that the dog walkers have X number of reviews, but I can't see the reviews themselves? the walk scheduler those rolling dates don't stop when you want they drift
Well, the customer experience is ok. But the app for the walkers needs serious improvement. I was promised a referral code would be available on the app. It's not. Also, they say they give recurring customers a chance to schedule a meet and greet. Well, ends up that the customer has to call and request it so it doesn't happen. It's great work, but the app isn't what was promised.
The app needs better direction. Would like to see individual dog profiles vs one smashed together profile. Not clear on app where dog sitting is available, yet clearly marketed. Customer service is awesome, loved text message support.
The app is a good idea, but the people at wag have done a horrendous job executing it. I was fine with the app at first, but soon found out that they take 40% of the walker's profits, and that is just too high to keep a subpar app like this running. Services like Rover seem much more fair to the walkers. If you want to pay your pet's walker something fair do not use this app and if you want to be paid fairly don't sign up as a walker.
After spending 30 min filling a long application and answering to a silly (and long as well) quiz, all my work disappeared. Nothing got saved. It's like it never went through. Such a waste of time with this bogus app! Not recommended at all for people who's searching for work, much less for the ones looking for walkers for their babies!!! DANGEROUS! DO NOT USE, FOR YOUR OWN SAFETY! I'm uninstalling this scam RIGHT NOW.
Allow booking dates one year in the future.
A funny and cute talking cat and dog with a lot of different cool games to play.