Life saver! Wag just saved my poor pup's life. Simply too sick to take lexi on a long poop walk. Tried for 5 minutes this afternoon and almost fell over. Found this app and 40 minutes later a nice lady showed up to take Lexi outside. And it doesn't cost any more than any other dog walker. So thankful for helpful apps like this.
The APP is so-so, but the customer service is really good and my dog walker is AWESOME I think the app itself needs a lot of work. It's not super user friendly (I have a Galaxy S5 phone). I'd like to be able to see a 'dashboard' that shows my next walk, my credit balance, any promos I'm entitled to (put promos on there for faithful customers, WAG!) and some info about the scheduled dog walker. Speaking of which, why can I see that the dog walkers have X number of reviews, but I can't see the reviews themselves? the walk scheduler those rolling dates don't stop when you want they drift
Can't become a walker Hurry up and add it to my areA!
App is mediocre, but the service is awesome
Great idea but app needs serious work! I walk for wag and I Love my job!! But I downloaded the app to see how my customers use the app and it's so glitch it's impossible to use. No wonder there's never any walks in my neighborhood. The app is for convenience but hardly anyone has patience for it. Works best on iPhones and yes we rely on tips!!
Walkers are okay app needs work I have experienced multiple glitches within this app where a walk was accidentally cancelled and my poor dog was left without a walk for the day. I will say they apologized for the glitch and they credited my account for the mishap but honestly I am trusting them to take care of a living being! They should have safeguards against this. There should also be an option to contact the walker as soon as the walk is confirmed instead of only once the walk has begun. This would have saved me a lot of grief today.
Allow booking dates one year in the future.
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