For the most part, this is a pretty good app. It makes it easy to get in touch with the pet owners, which is helpful. The Rover Cards are also a nice, organized tool for keeping the pet owners informed of how their fur babies are doing. My only complaint is that the app is sometimes unreliable when there is no Wi-Fi signal. If I'm forced to rely on the cell towers when trying to send a Rover Card, the pet owner may not receive it on their end until anywhere between 12am to 3am the next day.
Overall, a cheap and convenient alternative to conventional pet boarding services. Giving it one star because of their "insurance" policy. Basically, if your pet is injured, etc. during their stay with the sitter, you end up paying a $250 deductible. The person who was watching my dog let him get into chocolate a few hours before I picked him up. I had to bring him to the vet and pay an additional $250 even though there was nothing I could have done to prevent it. The sitter should have to pay the deductible, they're the ones responsible. That's another thing, there doesn't seem to be any kind of vetting process for these sitters, and anyone can sign up. Meaning you can end up selecting a sitter who is completely incompetent (as I unfortunately did). Read the reviews, and I would recommend visiting before dropping them off. Until Rover changes their insurance policy I won't be using their services because that is complete BS.
The app can't perform important features. When you contact support they tell you to use a desktop. Being forced onto the desktop is an admission the app is poorly designed. This app will frustrate you as it makes it harder to use rover and not easier.
This app will not let me in. I changed the password and filled every thing out. It says "this phone number is in use. How do I get a hold of customer service.
I just booked my first dog sitter with this app and it was a great experience. I was able to find a sitter in my area at a really great rate. I loved the stats the app provided about her day, and the fact that it's super easy to find someone last minute.
Extremely helpful to me and building my clientele! Awesome and easy to use!
+ Performance improvements
+ Bug fixes (nobody likes fleas)
GPS tracking for dog walkers. Keeping you in the know when your pup's on the go!