
Deepamala Deepthi
Ipay app works nicely, but if you ever required any customer support, trust me you will never get any!! the customer support number is never reachable, at least it does not say what's going on. Simply asks you to select the language forever. Also the emails will never get any response. I have tried to reach them over the phone/emails n number of times for 3 months for a simple query, yet no response.
49 people found this review helpful

Saman Bandaranayaka
The app works fine for sending money, but if something goes wrong, don’t expect any help. I faced a transaction issue and provided all the necessary proof — but received no response from support, not even an acknowledgment. When you trust an app with your money, responsiveness and accountability are essential. Sadly, iPay failed to provide both. This experience seriously affects how much I can trust this app for future payments.
4 people found this review helpful

Imedha Sithumina
I called the hotline for an emergency, but nobody picked up the call. The service provided to the customer is extremely poor. I tried calling for more than two hours, but no one answered the call. 😠😭🤬