12 reviews
Content rating
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About this app

Ducted Systems Solutions (DS Solutions) mobile app makes it easier and convenient to view unit-specific information and connect with tech support. The DS Solutions app is a free app that provides service technicians with all available information while servicing or troubleshooting a unit for Commercial and Residential product lines. Access information by scanning the QR label on the rating plate or entering the serial number of the unit. Take advantage of the following features available for all units: Nomenclature, Literature (technical guide, installation manual, and wiring diagrams), Parts List, Product Registration and Claims Tracking, and Contacts (sales and tech support).

The app gives detailed information and contact information technicians need to for troubleshooting support on or off the jobsite, saving them time and ensuring they have the support they need.
Updated on
Dec 15, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance, and Device or other IDs
This app may collect these data types
Personal info, Messages and 3 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

12 reviews
Blake Hash
June 7, 2022
Worked as needed, till update now will not let me register or login.
4 people found this review helpful
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Johnson Controls, Inc.
June 9, 2022
Thank you for your input. Please reach out to support@solutionnavigator.com and they will help assist any login issues.
michael mueller
October 10, 2023
Nothing works
1 person found this review helpful
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Paulo Maciel
July 22, 2023
1 person found this review helpful
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What's new

- Superheat/subcool calculator now includes R454B.
- Submitted start-up & critical reading sheets will now be automatically emailed to the user submitting these documents.
- Minor bug fixes