ochama

JINGDONG RETAIL (NETHERLANDS) B.V.

About this app

Ochama is an online shopping platform that offers a comprehensive, full category assortment of products, including both food and non-food items such as home appliances, home living, electronics, and more. Get €10 off on your first order. Free pickup from more than 1000 pickup points in Europe.

Before You Order
- New User Benefits: Enjoy exclusive benefits and offers tailored for new users. Get €10 off on your first order, exclusive items starting from €0.1.
- Wide Selections: Explore a wide range of products across various categories, showcased in the "Deals" section or easily accessible through category pages.

While You Order
- Free Pickup or Home Delivery: Easily locate and choose a convenient pickup point on the map, or simply select home delivery option, ensuring a seamless and efficient shopping experience.
- 6 Different Payment Methods: Enjoy the flexibility of choosing from a diverse range of secure and convenient payment methods, including iDeals, PayPal, CB, Visa, Mastercard, and WeChat Pay.

After You Order
- Order Tracking: Stay informed about the progress of your order with the visual order tracking feature, allowing you to track each step until your package arrives at your doorstep.
- Customer Support and After-Sales Service: Access dedicated customer support for any inquiries or concerns you may have. Benefit from hassle-free return processes and convenient options like doorstep pickups for returns.

Follow us:
• TikTok: @ochama.official
• Instagram: @ochama.official
• Facebook: @ochama
• X: @ochama_official
• YouTube: @ochamaofficial
• LinkedIn: @ochama

Contact us: [e-mail]

Ratings and reviews

Customer from Netherlands here. They are nice for 1st order only. After that they start cheating - it happened with me twice over a week when i started to place more orders. Firstly, a free gift was not sent. CS gave an excuse. The second time I ordered product on buy 1 get 1 free promo, but they supplied only 1, so I refused to collect it from pick up point, and they deleted the promo from my cart... 2 weeks waiting for refund on other order... So guys, beware of them.

I love shopping here. It is affordable. The challenge I have is only recently. The app does not load anymore. I can not log in even though my account is active. It shows no internet connection, but I have the rest of my app works only this is not.

Scam "sale" prices, most items are 1+1 free but double the usual price Also when there is an extremely discounted piece of electronics (headphones, ipad etc.) it is "gone" within less than 30 seconds and if you are on the page before it's sold out it isn't the actual on sale price and when it sais "sold out" the product isn't out of stock they just don't want to give you the advertised discount Also the coupons don't work on most products

What’s new

Ochama is an online shopping platform that offers a comprehensive, full category assortment of products, including both food and non-food items such as home appliances, home living, electronics, and more. Get €10 off on your first order. Free pickup from more than 1000 pickup points in Europe.

Contact us: [e-mail]