JivoChat

Jivochat

About this app

JivoChat is an omnichannel business messenger built for teams to connect with their visitors wherever they are. With JivoChat, you’ll never miss a website conversion again: engage visitors via live chat, Facebook, voice services, email, and mobile. JivoChat’s omnichannel structure allows you to receive all your clients’ communications in one Agent App, keeping you organized. Website conversion rates get better too: proactive invitations hook your visitors so that you can provide the best customer service possible while gaining more and more leads.

Interested? Here’s how to start increasing your online sales today:

1. Go to https://www.jivochat.com and sign up for an account
2. Install the JivoChat script code onto your website
3. Install the app and choose who will be online to chat with customers: just you or all your team members
4. Connect other communication channels that you’d like to use to talk to your customers through Jivo (Facebook, Viber, Telegram, mobile, etc.)
5. Get important information about your visitors in real-time (name, social profiles, their time on your site, the current page they’re on, etc.)

*NEW*

JivoChat is mobile! Check out some cool new mobile features:
• JivoChat registration
• Multi-agent chats: Users can now invite other colleagues to chat
• Common quick phrases
• File transfer capabilities
• Visitor monitoring
• Message archive
• Chat with colleagues
• Reminders

JivoChat helps more than 270k online businesses improve their client communication.

A FREE Live Chat indeed, but not just that...

A complete communication tool to turn your online business into a sales machine!

Go to https://www.jivochat.com and start converting your visitors into clients.

Ratings and reviews

1) They log you out from your mobile app automatically every 2-3 days. When you notice, you might have missed several chats. 2) Not all team members will be notified at once so that they can have a look and jump in. Unless the chat is assigned to someone, they can't see what's happening. It's very stable but there are lots of practical issues with this service to be used as a proper chat support service..

This app works great. The best part is that the icon does not take up a lot of space on my website; it's a very thin rectangle at the bottom of the page. I'm on the free plan and it works great, also includes translation. I also manage my facebook page messages on this app, I don't have to install another app for Facebook messenger. Great customer service too.

Worst experience ever. The messages don't sync properly, it takes about 10 seconds more for the message to appear on my Android phone, either Tawk or LiveChat don't have this delay. Plus the Canned responses do not work on phone I cannot search for them only by typing words in context it shows up. The other glitch (bug) if you start dialogue on phone and continue chatting on PC the messages will not appear in phone's app. This is not serious at all. Why posting an app that really doesn't work.

What’s new

• Bugfixes and minor improvements
Have any questions? Want to share an idea? Use the "Contact us" option on the left menu of the app.