JumiaPay - Pay Safe, Pay Easy

3.7
128K reviews
5M+
Downloads
Content rating
Everyone
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About this app

JumiaPay - Pay Safe, Pay Easy

Get discounts on airtime top-up, utility bills and much more!

JumiaPay connects you to all your services in the fastest, easiest and most secure way.

Download the JumiaPay App & get access to everything you need, all in one place.
Pay online for your Mobile recharge, bills, gaming vouchers, food, transportation, travel & more.
Get Cash Back Bonuses & Discounts on whatever you need to pay.
JumiaPay is the all-in-one App you need at your fingertips!

What you’ll love:
★ Cashback Bonus and discount on every mobile recharge 📱
★ Big savings on your bill payments
★ Daily gifts and rewards

What we guarantee:
★ Safe and secure payments via bank account, debit or credit card💳: 100% secured and certified
★ Instant refunds in the unlikely event of fraud

What you can use JumiaPay for:

MOBILE RECHARGE: Earn guaranteed Bonus on every airtime & data purchase!
It’s safe, fast & easy. Select your operator and save money on whatever you choose.

CABLE TV RECHARGE : Save money on cable TV bill payments.
Pay smarter. Select your cable provider and pay faster, easier and at a better price.

INTERNET BILL PAYMENT: Save money on every internet Bill!
Select your internet provider, select your data plan/amount, verify your account details & complete your payment. You’re done, you just paid smarter!

UTILITIES BILL PAYMENT: Save time and money when paying for your electricity, gas, water or landline bill every month in a few clicks with JumiaPay.


There is more that you can do with JumiaPay. Your everyday payments,, all in one place:

• Shop online 🛒
• Book a hotel🛏️
• Purchase a flight or a bus ticket ✈️
• Book a ride 🚕
• Order your favorite food 🍔 to be delivered at your doorstep,
• Buy movie & event tickets, read your favorite blogs, listen to the radio.
• The list is endless, explore yourself!

For more details:
Nigeria
Please visit: https://pay.jumia.com.ng
Please send us your feedback through cs.pay.ng@jumia.com

Egypt
For more details, please visit: https://pay.jumia.com.eg
Please send us your feedback through cs.pay.eg@jumia.com

Ghana
For more details, please visit: https://pay.jumia.com.gh
Please send us your feedback through cs.pay.gh@jumia.com

Morocco
For more details, please visit: https://pay.jumia.ma
Please send us your feedback through cs.pay.ma@jumia.com

Kenya
For more details, please visit: https://pay.jumia.co.ke
Please send us your feedback through cs.pay.ke@jumia.com
Updated on
Apr 30, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 6 others
This app may collect these data types
Personal info, Financial info and 2 others
Data is encrypted in transit
You can request that data be deleted
3.7
128K reviews
Ossmos oussama
September 6, 2021
Before, it was a kind of security bridge (escrow) for online payments, with the ability to get refunds into your bank account automatically, but now it became a digital wallet that keeps funds and refunds trapped in the app, and in case you want your funds to be sent to your bank account, you will have to make calls and send emails, the app itself is very limited and doesn't give the ability to widraw funds, I prefer using my bank account, it's more secured and I have a contract protecting me.
12 people found this review helpful
Did you find this helpful?
JUMIA
September 6, 2021
We apologize if our app did not meet your expectations. Kindly, be assured we're doing our best to improve it and make it easy for all users. If you have any precise issues or difficulties.. please let us know your contact details via this address: review.pay@jumia.com so we can help or transmit your feedback to the appropriate team to look into it
Mohamed Amanuldin
May 5, 2022
I can't even use the app anymore, going in a login loop all the time, the Meeza wallets don't work at all, the past two transactions failed and I'm missing over 300L.E, and I have to wait more like a month to get them back if ever. You should definitely revert back to an old version The app turned to a nightmare.
307 people found this review helpful
Did you find this helpful?
JUMIA
May 5, 2022
Hello ! We're so sorry our service was lacking and we didn't meet your expectations. Your feedback will be forwarded to the appropriate department to be considered. Our apologies for any inconveniences we may have caused you.
Eseiwi Ezo
May 24, 2022
This app is just getting worse. I use this app as my goto for airtime and bills Payment but of recent they have been nothing but disappointing. Can I can I top up 3k on my line for 2 days now not credited, I have sent email and what else still not resolved. Just bottom behaviour 😡😡😡
5 people found this review helpful
Did you find this helpful?
JUMIA
May 24, 2022
Hello ! We apologize if our app did not meet your expectations. If you have any precise issues or difficulties.. please let us know your country and phone number via this address : review.pay@jumia.com so we can help or transmit your feedback to the appropriate team to look into it.

What's new

We’re always making improvements to JumiaPay to offer you the best experience! Keep your updates turned on to make sure you don’t miss a thing.