JumiaPay - Pay Safe, Pay Easy

3.9
138K reviews
5M+
Downloads
Content rating
Everyone
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About this app

JumiaPay - Pay Safe, Pay Easy

Get discounts on airtime top-up, utility bills and much more!

JumiaPay connects you to all your services in the fastest, easiest and most secure way.

Download the JumiaPay App & get access to everything you need, all in one place.
Pay online for your Mobile recharge, bills, gaming vouchers, food, transportation, travel & more.
Get Cash Back Bonuses & Discounts on whatever you need to pay.
JumiaPay is the all-in-one App you need at your fingertips!

What you’ll love:
★ Cashback Bonus and discount on every mobile recharge 📱
★ Big savings on your bill payments
★ Daily gifts and rewards

What we guarantee:
★ Safe and secure payments via bank account, debit or credit card💳: 100% secured and certified
★ Instant refunds in the unlikely event of fraud

What you can use JumiaPay for:

MOBILE RECHARGE: Earn guaranteed Bonus on every airtime & data purchase!
It’s safe, fast & easy. Select your operator and save money on whatever you choose.

CABLE TV RECHARGE : Save money on cable TV bill payments.
Pay smarter. Select your cable provider and pay faster, easier and at a better price.

INTERNET BILL PAYMENT: Save money on every internet Bill!
Select your internet provider, select your data plan/amount, verify your account details & complete your payment. You’re done, you just paid smarter!

UTILITIES BILL PAYMENT: Save time and money when paying for your electricity, gas, water or landline bill every month in a few clicks with JumiaPay.


There is more that you can do with JumiaPay. Your everyday payments,, all in one place:

• Shop online 🛒
• Book a hotel🛏️
• Purchase a flight or a bus ticket ✈️
• Book a ride 🚕
• Order your favorite food 🍔 to be delivered at your doorstep,
• Buy movie & event tickets, read your favorite blogs, listen to the radio.
• The list is endless, explore yourself!

For more details:
Nigeria
Please visit: https://pay.jumia.com.ng
Please send us your feedback through cs.pay.ng@jumia.com

Egypt
For more details, please visit: https://pay.jumia.com.eg
Please send us your feedback through cs.pay.eg@jumia.com

Ghana
For more details, please visit: https://pay.jumia.com.gh
Please send us your feedback through cs.pay.gh@jumia.com

Morocco
For more details, please visit: https://pay.jumia.ma
Please send us your feedback through cs.pay.ma@jumia.com

Kenya
For more details, please visit: https://pay.jumia.co.ke
Please send us your feedback through cs.pay.ke@jumia.com
Updated on
Nov 4, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 6 others
This app may collect these data types
Personal info, Financial info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.9
135K reviews
Wesley Odhiambo
March 3, 2021
COULD BE BETTER. Love the app, lags at times but gets the work done. Also have some connection to the server issues and there is no way to cancel orders that you were unable to complete then start a new one. Had a lot of offers but shaking it gives me some offers that I've never used, It should learn user pattern and give offers in that line. Otherwise, I like it and look forward to the improvements suggested. Thanks.
857 people found this review helpful
Did you find this helpful?
JUMIA
March 3, 2021
Hello Wesley ! We're so sorry our service was lacking and we didn't meet your expectations. Your feedback will be forwarded to the appropriate department to be considered. Our apologies for any inconveniences we may have caused you.
A Google user
December 13, 2019
I think the app and the services was great, but I found something quite disappointing. my mastercad expired 2months ago; after I got a replacement from my bank, I haven't been able to add it to my payment settings! I'm only being offered to add verve card or bank transfer methods to my payment method. There's just no way to remove old cards and/or add new ones (of the same type). worse still, I'm yet to get any feedback from their customer care on the complaint I made over the issue. really bad!
665 people found this review helpful
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JUMIA
December 16, 2019
Sorry to hear that Joseph . Your issue has been worked on. if you need to delete your card data from your account , please send to us your email at jumia pay account & the last 4 digits from your card on cs.one.eg@jumia.com , then you could add it on a new account or you can contact us on our hotline 19586.
Gloria Emeka
July 14, 2022
It was good at first, then eventually it started glitching. They market it as a fast bill payment platform but the transactions take over 24 hours to process after the money has been deducted from your account. Bought airtime and that happened, bought my prepaid, same thing. What's the point of buying airtime from the app of you can't use it when you need to. It's become trash honestly and I'm disappointed because I'd gotten so accustomed to doing everything on this platform.
626 people found this review helpful
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JUMIA
July 14, 2022
Our apologies for the inconvenience. This can be caused by corrupt cookies or cache. So what we suggest is that you go to settings ➞ Apps ➞ Jumia App ➞ Clear the Cache and remove Cookies (This will log you out of the app, but you can login again). Please give it a try and let us know how it went.

What’s new

We’re always making improvements to JumiaPay to offer you the best experience! Keep your updates turned on to make sure you don’t miss a thing.

App support

Phone number
+23412772366
About the developer
SILVEROAK INTERNET SERVICES PORTUGAL, UNIPESSOAL, LDA
android@jumia.com
RUA RICARDO SEVERO, 3 4º 4050-515 PORTO Portugal
+351 22 408 8619

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