JumiaPay - Pay Safe, Pay Easy

3.9
138K reviews
5M+
Downloads
Content rating
Everyone
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About this app

JumiaPay - Pay Safe, Pay Easy

Get discounts on airtime top-up, utility bills and much more!

JumiaPay connects you to all your services in the fastest, easiest and most secure way.

Download the JumiaPay App & get access to everything you need, all in one place.
Pay online for your Mobile recharge, bills, gaming vouchers, food, transportation, travel & more.
Get Cash Back Bonuses & Discounts on whatever you need to pay.
JumiaPay is the all-in-one App you need at your fingertips!

What you’ll love:
ā˜… Cashback Bonus and discount on every mobile recharge šŸ“±
ā˜… Big savings on your bill payments
ā˜… Daily gifts and rewards

What we guarantee:
ā˜… Safe and secure payments via bank account, debit or credit cardšŸ’³: 100% secured and certified
ā˜… Instant refunds in the unlikely event of fraud

What you can use JumiaPay for:

MOBILE RECHARGE: Earn guaranteed Bonus on every airtime & data purchase!
It’s safe, fast & easy. Select your operator and save money on whatever you choose.

CABLE TV RECHARGE : Save money on cable TV bill payments.
Pay smarter. Select your cable provider and pay faster, easier and at a better price.

INTERNET BILL PAYMENT: Save money on every internet Bill!
Select your internet provider, select your data plan/amount, verify your account details & complete your payment. You’re done, you just paid smarter!

UTILITIES BILL PAYMENT: Save time and money when paying for your electricity, gas, water or landline bill every month in a few clicks with JumiaPay.


There is more that you can do with JumiaPay. Your everyday payments,, all in one place:

• Shop online šŸ›’
• Book a hotelšŸ›ļø
• Purchase a flight or a bus ticket āœˆļø
• Book a ride šŸš•
• Order your favorite food šŸ” to be delivered at your doorstep,
• Buy movie & event tickets, read your favorite blogs, listen to the radio.
• The list is endless, explore yourself!

For more details:
Nigeria
Please visit: https://pay.jumia.com.ng
Please send us your feedback through cs.pay.ng@jumia.com

Egypt
For more details, please visit: https://pay.jumia.com.eg
Please send us your feedback through cs.pay.eg@jumia.com

Ghana
For more details, please visit: https://pay.jumia.com.gh
Please send us your feedback through cs.pay.gh@jumia.com

Morocco
For more details, please visit: https://pay.jumia.ma
Please send us your feedback through cs.pay.ma@jumia.com

Kenya
For more details, please visit: https://pay.jumia.co.ke
Please send us your feedback through cs.pay.ke@jumia.com
Updated on
Nov 4, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 6 others
This app may collect these data types
Personal info, Financial info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.9
135K reviews
Chinphrey Ndukwe
July 21, 2023
This is the worst and lowest that any app can get. It just doesn't matter how many times you try paying for an item/a set of items using the JumiaPay (or even the Jumia Online Shopping app itself), you just can't get past clicking on ā€œPay.ā€ When, after a hundred attempts, you finally succeed, you just could never receive your OTP to finalize the purchase. This payment problem has persisted for so long, I finally have to get rid of everything Jumia and find some other online market platform. 😔
162 people found this review helpful
JUMIA
July 26, 2023
We’re really sorry for any unsatisfactory experience you had with our services.Your feedback will be forwarded to the appropriate department to be considered, and kindly note that we're working on improving our services in all aspects and we hope that it meets your expectations very soon. Our apologies for any inconvenience we may have caused you!
Emeka Emego
February 11, 2022
The recent update is a big mess. User experience is horrible. I can't add voucher code when paying electricity bill anymore. Whenever I login, the system must ask me for my personal details like names, phone numer, birthdate etc. Except for the phone number, I don't even know what you need other information for. I use the app to pay just bills. I haven't requested for loan and don't intend to. So, don't ask for unnecessary personal details until when needed.
307 people found this review helpful
JUMIA
February 11, 2022
We apologize if our app did not meet your expectations. Kindly, be assured we're doing our best to improve it and make it easy for all users. If you have any precise issues or difficulties.. please let us know your contact details via this address: review.pay@jumia.com so we can help or transmit your feedback to the appropriate team to look into it
A Google user
August 14, 2019
the jumia app is so unique, you order the products of your choice from the sellers of your choice and they deliver to you within the agreed time. they even gift you some amount of money depending on how often you use the app..you can transfer funds or buy airtime and it's for free guys,... so you better hurry up cos if you don't, I don't know what would make u!!!!?
70 people found this review helpful
JUMIA
August 16, 2019
It is delightful to hear such positive words and it’s always a pleasure to serve you.

App support

Phone number
+23412772366
About the developer
SILVEROAK INTERNET SERVICES PORTUGAL, UNIPESSOAL, LDA
android@jumia.com
RUA RICARDO SEVERO, 3 4Āŗ 4050-515 PORTO Portugal
+351 22 408 8619

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