
Matthew Bair
I loved the old KBB app because you could get used, private party, OR trade-in. I only came here to see whether I'm being overcharged on a used sale, and now you can't get used pricing estimates. They also used to include both consumer reviews and professional reviews for the car you're looking at, but that's not here, either. SERIOUS downgrade. All in all, I want the old app back. This is trash.
1 person found this review helpful

Anthony Dowling
I'm a car salesman and use KBB to look up values daily. Would be extremely convenient to be able to do it from my phone. But to be more precise I have to use the Vin. And the app does not allow you to search by vin like the website version does. Not sure why. But a huge mistake in my opinion. I would give it 5 stars if they added a vin search option. Or better, a vin scanning tool.
58 people found this review helpful
Cox Automotive, Inc
February 6, 2025
Hi Anthony, good news! The KBB app will soon offer VIN lookups and scanning abilities, plus a lot more features we're excited to launch in the coming months.

Mike L
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Really like the old app, which gives me retail, private, and trade-in values. Would be 5 stars if options could be selected. Right now, only mileage can be changed. Whoops! thought i was reviewing the old app. Don't like the new app. no retail prices given. Only trade-in and private party prices are given. Dropped rating to 2 stars
6 people found this review helpful