KBA-EZ Health Guide

Key Benefit Administrators

About this app

One of the best ways to take charge of your health is to be well-informed of your healthcare plan and everything it has to offer! The KBA-EZ Health Guide app is focused to your specific benefit coverage giving you access to all of your benefit information, in one place for a customized experience. *

• Quickly view your Member ID and Group Number
• ID Card view, email, fax or request a copy
• Claims look up with easy sorting by date and claim type
• Explanation of benefits access
• Check your Deductible and Out-of-Pocket Accumulators
• Dashboard with customizable page links
• Contact our friendly Customer Service
• Recover member portal password

*Certain features are not available with every plan.

Ratings and reviews

DO NOT DOWNLOAD! Worthless, junk app, PLEASE READ before entering your personal info!! You enter all your personal information, finally get to the agree screen and like everyone else says there's an error. It seems like a scam. That's why the ratings are so low. Don't believe them when they say it's fixed, it's NOT. Thought my luck would be better than the other victims, but no.

Absolutely worthless. Can't sign in, with completely unhelpful error message. Used the Forgot my Username function, and successfully retrieved my username. Using the known correct username, I requested a password change link. No password requirements given by the site. Clicking confirm, received error message stating, "We were unable to change your password" with no additional guidance. Add more info to error messaging. Duh.

I downloaded the app and registered back in January when I received all my info in the mail, as the mailed information suggested. I had to do a factory reset on my phone and redownload the app recently. I've constantly tried to re-register because it said my email was invalid whenever I clicked forgot username. Now it just tells me invalid every time I try to finish re-registering. Idk what else to do and I'm extremely frustrated with this app when its SUPPOSED to make my insurance/life easier.

What’s new

Improvements to the email verification process.