
Cheyann Chong
I connected to the app fine. However when it goes to play the album the audio is so scratchy and broken up, as well as slowed down. Sounds like a broken record player. Very disappointed in the audio quality. Also the app crashes and makes me reconnect after a few seconds into the song. Glad the sector17 album came with postcards and photocards to make the purchase worth my money, but disappointing that I can't listen to the album this way.
Hello, This is KiT Team.
Sorry for your inconvenience.
We can't give you detail answer in play store review.
Because play store reviews have a limited number of characters, making it difficult to communicate smoothly.
Please send us mail to 'help@kitalbum.com'.
We will do our best for your satisfaction.
Thank you.

Phulio Yuong
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The download is quick and the layout is very clean. But I am not a fan when you need to connect to the kit at all time whenever you want to watch and I think it defeats the purpose of downloading it to your phone. Imagine this: You download videos; those takes space in your storage and you cannot play it without connecting to the KIT and watch through the app, and the video does not show up to your phone's folder. Kinda disappointing for me.
10 people found this review helpful
Hello, This is KiT Team. Thank you for using our service. KiT album is needed to play like CD album. We wish to people feel value to own physical album. If you have any other question, send us mail to 'help@kitalbum.com'. Thank you.

A Google user
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I just received my Kihno album for SNSD's subunit Oh! GG and was so excited to play it. I followed the instructions and it worked on the initial download. After the download it played fine. It's only been a couple since then and now I can't play it. No matter how high I turn up the volume, no matter the number of times I've unplugged and replugged back in the device no sound comes out. If this is where K-Pop musical releases are moving to I'm vehemently against it if this is how the device and software operates. Note: I'm on Android. Hopefully a positive solution can come out this but right now I'm very disappointed.
8 people found this review helpful
Hello, This is Kihno.
I sincerely apologize for the inconvenience caused after purchasing the kit.
Can explain your situation and error message by help@kihno.com?
We will fix it.
Thank you for your feedback.