
Squeaky
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It doesn't work. When you go to login, it takes you to the website, and then just circles back around to the login again. How, I must ask, how can you develop an app for a product that is ESSENTIAL for your water supply product and IT NOT WORK?! Did you even do any testing before publishing it? Lets design and sell this $$$$ product and the only way to use it is with an app that is complete and utter garbage. How do you even sleep at night knowing you have this worthless app published?
Kohler Company
May 18, 2026
Squeaky-Thank you for your feedback and patience. We sincerely apologize for the frustration and inconvenience this login issue caused. We’ve just released an update to resolve it—please install the latest version. Contact kohlerkonnectsupport@kohler.com or call 1‑800‑456‑4537 and reference this review for any additional help.

David Metish
the original app was slow and buggy, this new app doesn't work after setup, it just freezes on an ad for "PC" and doesn't let you access anything else, even after uninstall and reinstall. the app is useless. thanks Kohler for wasting my money and potentially not protecting our home from water damage
Kohler Company
December 3, 2025
David, thank you for communicating your concern and frustration. Our team appreciates the candid feedback. We would like to understand more about the issue you are experiencing. Please reach out to KohlerKonnectSupport@Kohler.com and reference this review .

Timothy Bobinski
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Should be zero stars. Opened old Kohler Konnect app and it said I needed this new app for my H2Wise device. App is non-functional. After logging in it just has a spinning circle, then returns to login page. Useless. How am I supposed to manage my device now? Update: after multiple tries, I was finally able to login and start using the new app. We'll see if things improve from here.
Kohler Company
December 3, 2025
Timothy, thank you for communicating your concern and frustration. Our team appreciates the candid feedback. We would like to understand more about the issue you are experiencing. Please reach out to KohlerKonnectSupport@Kohler.com and reference this review.