You need to give your delivery men reorientation about costumer service. They need to understand how to relate with costumers. Your service is not complete until the product is delivered to your costumers. Most of your delivery men decide when they want to come to deliver instead of consulting with costumers and they end up taking the items back when they cannot agree on a convenient time with the costumer. They are also not polite on phone. This is the fifth time I will be returning my items because of inconveniences.
Well! Well!! Well!!! So far so good .Thanks to you guy for making we Nigerians to trust you guys and making it easier to shop online, I have tried other online shopping mall app but failed. I want to advice that you guys should continue on merits make sure your products are durable and authentic.
I can't access my shopping cart, it literally tells me there are no items in it right after I've added an item. I don't see the point of making a shopping app if we can't actually use it for shopping. Please get his fixed asap
I think you should work on your cart cos so many times I've tried putting things in the cart but it's not entering. Also you guys should do what we call wishlist, one might see a product thAt he/she likes and don't want to buy immediately but can put it in the wishlist. Too it will be nicer if you reduce your shipping fee. Thanks
Complain This app is OK, my complaint is the ,when things are added to cart, and purchase is made once different shipping fees should not be collected for the items. It totally bad, this happen to me an I am not happy about it. Work on that!
Too many bugs. Can't put anything into my cart, can't view my order history, most of the filters when searching are not helpful...prefer the older app versions.
This version includes the following improvements and features
- Improving product ads by updating deep links to sections of the Shopping app
- A new and improved checkout page to conform with konga’s delivery innovations
- Updating endpoints to ensure price uniformity across the apps
- Other bug fixes to optimize app usability
- Technical bug fixes