Searching for specific items are difficult because it brings a whole lot of things that you don't need. If I search for a phone with its name, the phone should appear first not its accessories or other items that don't relate to phones. Also, putting a price range when you search should make things more streamlined. A price for a memory will not return a piano or solar batteries or even a freezer. Put up other options for the search
All the products I ordered for were inferior, you guys will put big price of original product, but bring inferior of lesser quality and price. Different pictures on a different name for a different product that 'll arrive. This is outright wickedness and cheat. Never ever doing anything with konga or any other online rubbish store.
again and again i keep saying this. improvement is needed in search index. you search for an item and see a whole different thing entirely. also, Items no longer available should be removed. Why wait til checkout before you know they arent available. please fix. otherwise good app!
Your customer service and delivery is seriously flawed. How can you tell me I rescheduled my delivery when I didn't? I was home all day waiting for my package only to receive a message that I rescheduled the delivery. Nonsense.
How come when i search for a particular item, i get bombarded with irrelevant things. Please fix your search option. I can't be searching for Samsung and you people keep putting iPhone in the mix. Sort out your database!!! Ridiculous. I think you people have lost it. Money got the better of you guys, just like every Nigerian institution, great beginnings but can't keep up with the competition. Scrap!!!
Bug infested! Liked items fail to load all entries. Search field should retain editable text in the event of a mistyped word (just like jumia); not typing all over again.
Good News!! We are now able to send you only messages that interest you in particular. We have as usual also squashed a few more bugs to improve your shopping experience.
Online shopping for men, women, kids & home. Unique & amazing buy & sell app! 🛒