Review from Michael Smith
Superior application! Box is far the best cloud storage device based on speeds. It's blazing fast. Box>Dropbox>Drive
If you have not already installed this, grab it now. This is THE tool to have. Thank you for Helium. :-) I just backed up my most important apps with their data to Google Drive and restored them from GDrive to another, very different Android device in about 30 seconds. Worked perfectly. Doing the same manually would have taken hours! Helium is really great. :-)
Does not work as advertised Do not waste your money or time buying this product! I asked for a refund but no response! Backed up multiple applications especially once with sensitive recorded audio files to its cloud sync (Google drive) hoping my data will be recovered once restored but it did not restore any files associated with the apps. You also have to download all the applications you "backed up" in order to restore empty files. How do I get a refund? I'll update rating for better customer service, if that happens.
Major gaps in functionality Scheduled backups don't run if the device is locked, which makes scheduling worthless. I want my backups to run overnight (when I'm at home on wifi and plugged into the wall), not when I'm trying to use my phone. Backups are not incremental (i.e. they're not smart enough to only backup the files which have changed). This wastes time, data, etc. The lack of incremental backups wouldn't bother me if schedules worked, but they don't. App groups are not editable; you have to create a new group instead. A minor nuisance, but a pretty basic feature to be annoyed by. Support was dismissive, even flippant, about these issues when I reported them. They seemed to just want to close the ticket.
Failed to properly backup anything I carefully read the instructions, spent over an hour making sure it was all set up properly... so I thought. Set it to back up to my Google drive. Left it sit over night. Did this several times to ensure proper backup... so I thought. Did factory reset. ALL DATA LOST.
Good Nice to see an app that will help non-root users. It is a nice app with several options. For me personally as a root user and using apps like titanium, this app is unbearably slow even backing up Only data. Needs improvement.
Not impressed Bought this to back up my apps contacts text pics ect. While i updated my cell and it does not work as intended at all it confirmed all my saved files but when i went to restore yup i guessed it nothing could not find the files great lost important text pics and other great stuff thanks to this amazing app. Great potential but fails miserably to deliver.
Carbon was renamed to Helium. (trademark issues)