Latch

Latch, Inc.

About this app

Latch is the first smart access system that eliminates keys and automates access for everything that needs to happen at a modern building. Open your door with a Doorcode or an app, instantly provide access to all of your favorite people and services through smart Doorcodes, and record everything that happens while you're away.

Use of the app requires Latch hardware to be installed at your building. To learn more about our products visit www.latch.com.

Supported OS: Android 6 and above
Recommended Phones: Samsung flagship and Google Pixel

Privacy Policy: https://www.latch.com/privacy-policy
Support Email: [e-mail]

Ratings and reviews

Not bad, but needs improvement. Works OK for Bluetooth based unlock but slow at times. some locks don't work even though I'm provisioned for them. seems like they're out of capacity on the number of devices that can be authorized. also, guest access works funny. I have to invite someone, then revoke access. then add them again for it to work.

"My Spaces" frequently won't load, just spinning for an eternity. this necessitates a restart, and just standing outside your door waiting to get in. it's hard to explain just how much I hate this app. it is harder to get into my home than just having a key; it doesn't work, it requires unlocks constantly, and it is unreliable.

The building where I reside uses LATCH. As a 5.5 user. The app has been more of an inconvenience. Number one issue,for 5.5 years I've not been able to yet get resolved. Which causes me to exit my car to acces my parking spot.The app is expected to connect via Bluetooth but I must enter manually via keypad. That often requires multiple entries before connecting. Also, there's always an issue with the keypads not responding. Whether, the code is manyally typed or via Galaxy S25 Ultra.

What’s new

This update contains performance and reliability improvements.