Al Saeedi CC is the official staff app for Al Saeedi Group's customer contact center. Team members sign in to handle customer conversations from one shared inbox — WhatsApp and other channels in a single timeline per customer.
Features:
• Unified inbox for customer messages
• Voice notes — record and play inside a conversation
• Photos and media sharing
• Canned responses for fast replies
• AI-assisted reply drafting and rewriting
• Message translation
• Push notifications for new messages
• Arabic and English, with right-to-left support
Team inbox for Al Saeedi Group — WhatsApp and customer conversations.