IDShield: Protect What Matters

755 reviews
Content rating
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About this app

IDShield offers identity protection and monitoring to protect members from identity theft and fraud. Your IDShield membership can be easily viewed and updated through the IDShield app. To use this app, you must already be a member. You can sign up online for membership at

The IDShield mobile app includes these features:
· Main Dashboard to quickly view your current credit score and any new alerts
· Monthly Credit Score Tracker to review how your credit score is trending after sign up
· Credit Monitoring to scan your credit identity for fraudulent activity
· Dark Web/ Internet Monitoring and Updates to determine if your identity can be exploited by hackers
· Credential Monitoring so you can be aware if you need to change your passwords to prevent online account takeover
· Social Media Monitoring to view any information posted on social media that may be a reputational or privacy risk
· Minor Monitoring and Updates to ensure no one is trying to steal your child’s identity (Family Plan only)
· High Risk Monitoring for early detection of financial fraud and identity theft
· Public Records Monitoring to determine if someone else has used your identity for any publicly recorded activity
· Court Records Monitoring to ensure that no one is using your identity for court or criminal proceedings
· Address Change Monitoring for detection of someone trying to steal your identity through postal mail
· Sex Offender Monitoring to view registered sex offenders in your area
· Edit Profile so you can change your information easily without having to go to the web portal
· Push notifications sent right to your phone to make it easy to see when you have new alerts
· Biometric or passcode login to make it easy for you to sign in to review your alerts
· FAQ and Information on identity theft, data breaches, solicitations, medical ID theft, and other tips
· Support phone number and information on identity theft investigation and restoration

IDShield is currently only available in the US and certain jurisdictions.
Updated on
May 12, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available
755 reviews
Zelina McCluster
November 12, 2022
So far so good. The only issue that I have about the app is whenever I try to add information to be monitored, it loads and doesn't do anything else. So on the app, I can't add anything to be monitored, but on desktop I can. Also, when I add something to be monitored on desktop, it does not show up on the app itself. Their is no consistenty between the desktop and the app when it comes to monitoring. Update. Seems the inconsistent monitoring issue was fixed yesterday. Just reinstalled the app.
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LegalShield Corporation
November 11, 2022
Zelina, we apologize for the troubles you've had with the app. We would love to help and get you the support you need. To do so, please contact our Member Services Team at (888)-494-8519 between 7-7 CST Monday-Friday, and a member of our team would be happy to assist. We look forward to hearing from you. Thank you!
Steph & James Hayden
September 4, 2021
The UI is super clean, the trending credit score is useful to see periodically, and, so far, the monitoring service seems to catch things. Idea: Someday I'd like to monitor the freeze status of my 3 credit reports to be aware when security freezes lapse.
3 people found this review helpful
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LegalShield Corporation
November 29, 2021
With every new app version we are introducing new features and improving existing ones. We are sure that your feedback will only help us improve further.
A Google user
November 15, 2019
I downloaded the app and immediately tried to login. I clicked forgot username and it sent my username. When I attempted to login, it said my account had not been activated and to click "activate account". There is no option on the screen for "activate account." So far, I can't even get into the app to start using it.
24 people found this review helpful
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What's new

* Fixed an issue with MFA & Biometric logins
* Fixed an issue where some users' credit alerts were not displaying