Door Entry CLASSE300X

BTicino spa

About this app

Thanks to BTicino’s "Door Entry CLASSE300X" you will have in your hand all the functionalities of your door entry system.
So you will be able to answer and open the door while you're comfortably sitting on your couch or anywhere else in the world, but not only.
With “Door Entry CLASSE300X” you can monitor all the cameras of your video door entry system or open the gate, without your keys, when you get home.
To use the APP you must have the new BTicino video internal unit CLASSE300X13E.
If you have a different BTicino model (in 2 wire technology) in your house, don’t worry, you can easily replace it without any other modifications.

This app is guaranteed to be used on smartphone natively including Google services (Google Play Store, Google Play Services).
Verify the presence and activation state of Google Play Services in the App menu of your smartphone settings.

Accessibility Statement:
https://www.myhomeweb.com/eliot/accessibility/BTicino-DoorEntry_Class300X_AccStatement_Android_ENG.pdf

Ratings and reviews

Terrible app, worst support. App used to work, now the device cannot connect to the cloud, I tried everything, device reset, new phone, reinstall app, but also account creation does not work anymore, the problem seems to be on BTicino cloud but the support is useless they just give you a generic answer. it is a shame for a 600+ euro device not being able to connect. Shame on BTicino they should stick to plugs and circuit breakers and leave smart devices to professionals.

The app is OK but there are some audio issues : 1) When the doorbell is ringing, the ringtone in the app cannot be muted. I can't even turn the volume down with the phone button. That can be very annoying. 2) The app always uses the phone speaker and microphone, even when a bluetooth headset is connected and active. The music in the headset is interrupted when the bell is rung, but the sound of the app goes through the speaker, so I can't hear it with the headset on.

More to the review immediately below. After changing mobile phone to Samsung A52s 5G I noticed that the application's sound does not play through the phone's loud speaker at the bottom of the phone, but only through the small speaker on the top which is intended for use when you place the phone by your head. This way, the sound volume is very low. Could you please provide a way to use the main phone's loudspeaker?

What’s new

We periodically update our app in order to guarantee your security and user experience.
To be sure not to loose last news keep the app always updated.
This version includes bugfixes and optimizations.