Cassie Hitchcock
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I can't get it to move past the scanning for devices. I let it at for 15 minutes while it "scanned for devices". My devices were on and right next to the phone. I have done this at least 4 times. I even tried doing it with devices off and away to see if it would say no devices found and it just keeps scanning and scanning. I bought 3 lights so I definitely don't think it's the devices themselves.This app is useless.All three lights I purchased are in fact the smart ones. They all have the symbol
1 person found this review helpful
Lezyne Inc.
November 15, 2022
Hello, please submit a request for help at support.lezyne.com, and the team cna troubleshoot your issue. Thanks.
Julian Pucci
This app is useless...terrible customer experience. This is the perfect definition of over engineering. You don't need to add an intro video for every time the user opens the App.I have tried to connect my lights for over an hour, and it doesn't work. I haven't been able to connect the lights to the App and I haven't been able to use the lights without the App. It seems that the lights can't connect to anything then they shut off after a few seconds. Very disappointed with the brand. Will return
2 people found this review helpful
Lezyne Inc.
November 30, 2022
Hi, the introduction video takes the place of a "loading bar," and cuts away from it as soon as a light connection is detected. The lights do function without the app, so please submit a request at support.lezyne.com and we can troubleshoot your issue. Thanks!
Steve Jocher & Susan Parr
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The LED Ally app is clunky and not reaching it's potential, created to link only a headlight and taillight, asking incessantly to connect the two. I'm a mountain biker with smart 1800i bar mounted and smart 1000XL helmet mounted. It's an awesome combination although the app won't allow me to connect them, as it requires a front light to only be connected to a rear light. How stupid, as I have no interest to shine my smart KTV75 rear light into friend's faces while biking in the woods or trails.
5 people found this review helpful