U+one-요금/가입/로밍/멤버십

LG유플러스(LG Uplus Corporation)

About this app

On October 27, 2025,
Your U+ will be revamped as U+one.
Now, enjoy the convenience of using the [Your U+] and [U+ Membership] apps in one, unified U+one.

■ App Name and Icon Changes
• Previous: Your U+
• New: U+one

■ U+one, an integrated app that simplifies your daily life
Use LG U+ services more easily and quickly, including troubleshooting issues, accessing membership/benefits, and purchasing/changing products, all with a single app.

■ New Main Screen (Introducing 5 Menus)

① MY: Check billing and usage information at a glance
② Benefits: Access scattered benefits and coupons in one place
※ Existing membership app features integrated into the Benefits main screen
③ Store: Customized product recommendations
④ Plus: Personalized information based on preferences
⑤ AI Search: Conversational, intelligent AI search

■ My billing/usage information at a glance
• View your information, including this month's bill, remaining data, subscribed additional services, and remaining contract/installment balance, right from the app's home screen.

■ Choose your preferred main screen
• You can set your preferred main screen among MY, Benefits, Store, Plus, or AI Search as the app's home screen.

■ Automatically manages tasks
• We proactively notify you of important information and tasks based on your life cycle and usage history.

■ Membership benefits and features on U+one
• U+one benefits main page: Access U+ membership, membership barcodes, coupon boxes, and even participate in events like U+2+ right from your home page.

■ Don't miss a single benefit
• We'll make sure you get the most out of every benefit you can get.

■ Chatbot available 24/7
• Even late at night, on weekends, or on public holidays when customer service is difficult to reach, you can ask the chatbot any questions you have.

※ U+ customers won't incur data charges while using the app.
However, data charges may apply if you navigate to other internet pages through the app.

▶ Permissions Agreement Information
• Access permissions are required to use the U+one app.
• If you do not agree to the required permissions, you will not be able to use the following features.

[Required Access Permissions]
• Phone: Easy phone login and connection by pressing the phone number.

[Optional Access Permissions]

• Location: Use features such as finding nearby stores.
• Camera: Captures camera data to recognize card information.
• Photos/Videos: Attach saved photos/videos (e.g., when making 1:1 inquiries or writing reviews).
• Notifications: Notifies of bill arrivals, events, and other information.
• Microphone: Use the microphone for chatbot voice inquiries.
• Contacts: Load contacts saved on your phone when gifting data.
• Display on top of other apps: Use the visible ARS.

▶ Inquiries
• Email address: [e-mail]
• For a faster response, please include your name, phone number, and phone model in the email.
• LG U+ Customer Center: 1544-0010 (paid) / 114 (free) from your mobile phone

Ratings and reviews

The app before the update was fine and easy to use even in Korean, which is not my first language. Now it's difficult and full of useless stuff. Could you please make English an option.. Furthermore you claim to offer help in English and foreign languages yet they were unwilling to help me change my phone plan despite stating I could on the website.

They should strongly consider having an English translation option, or even allowing Google Translate to be able to translate the app pages. As is, the majority of foreign customers won't be able to use this service. LG is happy to take our money, but offers no support. I'm sure it wouldn't take much effort to have an English option.

Bought an LG phone, all the apps are in Korean and can't change to English!! You'd think an app would be capable of following the phone's language settings? Or allow us to download the English version?!?! Let's just say this is the first and last time I ever buy LG. I visited the website, korean, no English. I opened it with Google translate, found the support button, contacted in English, received a reply - in bloody Korean! You ignorant monkeys! That's just RUDE!!

What’s new

당신의 U+가 U+one으로 새롭게 단장합니다.
여러 고객님이 말씀해 주신 기존 앱의 복잡함과 불편함을 개선하며
기존 LG U+의 [당신의 U+], [U+멤버십] 앱을 U+one 하나로 통합했어요.