LiveChat - Customer service

2.7
317 reviews
100K+
Downloads
Content rating
Everyone
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About this app

LiveChat is a customer service platform that delights your customers and fuels your sales. Support customers on the go with LiveChat and offer a superb customer experience at all times.

Never miss another chance to connect with customers! The LiveChat mobile app is with you whenever you need, and works seamlessly even on poor internet connection. Customer support was never easier.

30,000+ companies around the world can’t be wrong!

Powerful customer service software close at hand:

- Customer details
- Incoming message sneak peek & ready-to-go responses
- Multi-channel support
- File sharing
- In-app and push notifications
- Agent list with editable profiles

And more!

_________

Install LiveChat to:

1. Solve customer problems in a flash

Instant answers in real-time. Fast for your team, fast for the customer.

See what customers are typing before the message is sent. Use ready-to-go responses for repetitive questions. Speed up your customer support with ease and boost customer satisfaction.

2. Support smarter, not harder

Make the most of automation.

Use automated greetings to recommend products, make announcements, and engage customers based on their behavior on the website. Streamline your customer service automatically routing chats to the right teams.

3. Solve tickets anytime, anywhere

Manage complex cases inside your Android app with our built-in ticketing system. Reassign tickets between groups, keep all open cases in a specific folder, and find the ticket status in the blink of an eye.

4. Close more sales

Collect and qualify leads without a hitch and boost your sales opportunities.

Engage prospective customers while they’re still on your website. Support customers throughout their buying journey to improve customer experience and increase your sales.

5. Cut costs

Increasing headcount is not the answer.

Scale your customer service the smart way. Improve productivity with powerful features.
Offer customer support to several visitors at a time, and reply faster, keeping customer satisfaction high.

_________
Visit our website www.livechat.com to learn how you can scale your business with LiveChat.

Install LiveChat on your mobile and improve your customer service in minutes. Support your customers wherever you are to offer a superb customer experience at all times.
Updated on
Nov 23, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted
2.7
317 reviews
Louis
October 21, 2022
The app does not clear the new chat and new message notifications once they have been read/addressed on a seperate device (laptop). This is incredibly poor app behaviour from a supposed productivity/business app.
8 people found this review helpful
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Hilda juni
November 18, 2022
Hi there, why I can't open livechat in my phone? I have installed and loged in through the phone already in my old phone but when I changed my phone and used it I can't login it says 'no matching activity'. Please help
2 people found this review helpful
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Johnson Eze
October 29, 2022
This app is the best, please I want to upgrade my account before the free trial ends, I would really appreciate if you guys can use Google pay payment method because I don't have a PayPal account and my card doesn't make dollar payments.
2 people found this review helpful
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What's new

What's new
- HelpDesk Push & In-app notifications
- Support for custom variables in canned responses
- Technical improvements