LiveChat - Customer service chat

LiveChat is a customer service platform that delights your customers and fuels your sales. Support customers on the go with LiveChat and offer a superb customer experience at all times.

Never miss another chance to connect with customers! The LiveChat mobile app is with you whenever you need, and works seamlessly even on poor internet connection. Customer support was never easier.

30,000+ companies around the world can’t be wrong!

Powerful customer service software close at hand:

- Customer details
- Incoming message sneak peek & ready-to-go responses
- Multi-channel support
- File sharing
- In-app and push notifications
- Agent list with editable profiles

And more!

_________

Install LiveChat to:

1. Solve customer problems in a flash

Instant answers in real-time. Fast for your team, fast for the customer.

See what customers are typing before the message is sent. Use ready-to-go responses for repetitive questions. Speed up your customer support with ease and boost customer satisfaction.

2. Support smarter, not harder

Make the most of automation.

Use automated greetings to recommend products, make announcements, and engage customers based on their behavior on the website. Streamline your customer service automatically routing chats to the right teams.

3. Close more sales

Collect and qualify leads without a hitch and boost your sales opportunities.

Engage prospective customers while they’re still on your website. Support customers throughout their buying journey to improve customer experience and increase your sales.

4. Cut costs

Increasing headcount is not the answer.

Scale your customer service the smart way. Improve productivity with powerful features.
Offer customer support to several visitors at a time, and reply faster, keeping customer satisfaction high.

_________
Visit our website www.livechat.com to learn how you can scale your business with LiveChat.

Install LiveChat on your mobile and improve your customer service in minutes. Support your customers wherever you are to offer a superb customer experience at all times.
Read more
Collapse
4.0
167 total
5
4
3
2
1
Loading…

What's New

What’s new:
- SnapCall voice & video integration release
- Improved the list elements on different screens
- Renamed the Profile Screen to More Screen, changed their icon, and improved the user interface
- Typography improvements
- For active chats, customers from channels will be shown on Traffic
- Fixed the issue with an invitation link
- Block the public mode for supervised chat
- Underground preparation for LiveChat Tickets
Read more
Collapse

Additional Information

Updated
October 7, 2021
Size
56M
Installs
50,000+
Current Version
2.5.9
Requires Android
5.0 and up
Content Rating
Everyone
Interactive Elements
Users Interact, Shares Location, In-App Purchases
Permissions
Offered By
LiveChat, Inc.
Developer
One International Place Suite 1400 Boston, MA 02110 United States of America
©2021 GoogleSite Terms of ServicePrivacyDevelopersAbout Google|Location: United StatesLanguage: English (United States)
By purchasing this item, you are transacting with Google Payments and agreeing to the Google Payments Terms of Service and Privacy Notice.