Kedar Nath
"Server not responding" error. Livepure doesn't respond to the email requests too. Please stop cheating the customers by not providing service to the devices you sell and with an app that doesn't accept our service requests. I bought the purifier blindly by seeing that Sachin is the brand ambassador. The device stopped working after 4 months of usage. No one from Livepure is supporting me in getting the device repaired. It's been more than 1 year and I am unable to get it serviced/repaired.
17 people found this review helpful
Pallavi A
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Terrible service. It has been 2 months of me requesting to pickup this terrible RO from my house & they keep making false promises. No one has come yet. Pathetic to the point that I do not understand why this organisation has chosen an essential service i.e. water. Everytime I recharged, it took 8-10 days to reflect. Even the 1st time, they came to install the product after a month of my purchase. Twice I faced issues with installation after that, almost impossible to reach customer service.
8 people found this review helpful
iAmSaugata “Just4Fun”
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Update : App started working again after update(may be downgrade by livpure). It is now showing all the information correctly. Latest Livpure app for Android not working for my Zinger Smart purifier, it is showing Bluetooth connectivity only, however this purifier have inbuilt SIM for connectivity, older version(v2.6.21) of the app getting connected properly and also showing all the details, like water consumption, filter life. Please fix this.
7 people found this review helpful