Aftab
I've had Lockly Vision door lock for nearly 3 yrs. Lock had to be replaced last year since support was unable to fix lock & wi-fi comm issue. The new lock worked for 5 or 6 months & upon second battery change last week, the app & lock both exhibit random issues including zero app response. Support Staff seems to care less when you explain all this & follow scripted questions asking for screen shots of an unresponsive app. Sigh 😕 !!!!
3 people found this review helpful
Michael Cabak
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I have 3 Lockly locks. Vision, Secure Pro, and Flex Touch. Of the 3, the lock that I like the least is the Vision. The Vision is super SLOW to respond to someone ringing the doorbell and, even more annoying, it does not integrate with any smart screen, like all other smart doorbells, other than your phone. The app is cumbersome and clunky. Not intuitive as technology should be. After spending $1,000+ on these 3 locks I am disappointed and would NOT buy again.
23 people found this review helpful
Jamie Keirns
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The app is okay. If it saved your last input of wifi or Bluetooth and if there was a widget with a button to easily hit lock/unlock, it would be deserving of another star. I've had my deadbolt for about 3-4 years on 2 different houses. There have been accessibility issues in the past where the guest code wouldn't work. Somebody actually had to break in the back door because the lock wouldn't even work remotely, which caused me to lose money from that guest and I had pay to fix the door frame.
2 people found this review helpful