
lu zalez
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The auto-lock feature is always on, even if I turn it off in the app. The fingerprint access is very finicky and often requires multiple attempts. Additionally, using the device in the rain always leaves me soaked. I don’t typically use the keypad, but others have been able to unlock it when the fingerprint feature isn’t working. Currently, the device's firmware won't update. Overall, if I could retire this device, I would, but it’s too expensive to replace immediately.
1 person found this review helpful

Vitya Pavlov
For the app to work, you need to allow Lockly to access your phones sensitive data such as, manage phone calls, camera, location, microphone, storage. I repeat, without granting Lockly access to your very private data on your phone, you can't use the app, which means you can't use many of the locks features. If I can't access the app for the features on this $400 Vision lock then I am better off returning it and getting a cheaper brand lock that does the same and a separate camera.
13 people found this review helpful
PIN Genie Inc.
September 21, 2020
To ensure you can smoothly use LOCKLY Vision, the app will ask your permission to access some of your phone features and settings. Find out more and check out our privacy policy at https://lockly.com/policies/privacy-policy.

Monica Bee
App worked well for a little over a year. Now I get continuous "your door is locked" notifications even when the door is unlocked. The app stopped working and will not stop sending me erroneous notifications. Firmware update did not help at all. Not sure what happened but I can't use my lock without a key now. Waiting for Lockley Support to assist. App is add-free.
5 people found this review helpful