
Stephen F
When it works, and you understand that the locks and mobile app do not update in real-time (you have to push an action through the app and then press the lock button on the lock a few minutes later to sync the device to take the new action), then it's fine. Overall it's good once it's setup. The problem is that if locks are an integral component of your business,, then you're pretty much screwed because there's no after hours or weekend support when their servers fail.
5 people found this review helpful

Lisa Sprouse
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App still does not work on Android systems and hasn't for several months. If I hadn't spent so much money on the locks I would cancel my membership and move on. Works great when it works, however I'm no longer able to open the app on my Android. I was hopeful with the recent update the problem would be resolved but it was not. This has been an issue for an extended period of time so I am beyond frustration at this point.
1 person found this review helpful

Robert Embry
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Worked for month or so now does nothing but open then closé immediately. Real inconvience considering we pay a whole lot for this service with 3 locations and we'll over a 100 locks at 290$ each. Worked fine for longest time. We've updated and uninstalled and reinstalled and sent reports in and still same. Update recommend finding someone who doesn't take your control from your purchases away by making everything a service or feature to charge you for. If you have to have there service then you
6 people found this review helpful