
Angela Capasso
As a delivery driver, the app sends me to restaurants 10–30 minutes away, which makes no sense. Even if the food is ready, it gets cold by the time it reaches the customer, and we get low ratings. I left Wolt for this, but Efood doesn’t seem better. If this continues, shops will prefer hiring their own delivery guys. The app needs to match orders with nearby drivers for better service.
3 people found this review helpful

Ali Raza
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The app works well, but navigation should be more like Waze, suggesting narrow paths for motorbikes. Customer and vendor pinpoints are sometimes inaccurate. Lowering rider fees is unfair given maintenance and expenses—it seems to benefit only the company. Improving these areas would make the app much better.
2 people found this review helpful

Aneesa Ali
The map has issues with directions: for example, if the address is John Street, house 3, the pin may appear on a nearby street (e.g., Stevenage). Also, add smarter route options like Waze for bikes. When confirming orders, tapping the address copies everything (address, bell, floor). Please make it so only the address is copied.