
Iryna Bushuieva
I paid for a one-year subscription, but after a short break from using the app, it no longer recognizes my subscription and asks me to pay again. I contacted support and provided proof of payment as requested, but I am still waiting for a solution. This is very disappointing, especially because the same issue happened before and was resolved quickly. A paid subscription should be recognized without forcing users to prove their payment repeatedly. I hope this will be fixed soon.
2 people found this review helpful
Wiseport Ltd.
August 5, 2026
We sincerely apologize for the inconvenience and the delay in resolving your issue. Our team will review this matter urgently and get back to you as soon as possible. Thank you for your patience, and we’ll ensure this gets addressed promptly.

Elahe Molavinia
App is a scam. I made a payment, but the money was taken from my bank account twice. I requested a refund through my bank, and even after the money was returned, the app took the payment again. Despite taking my money, the app still does not allow me to use the service and keeps askings another payment. This is completely unacceptable. I have already paid twice, and you have taken the money again, but I still cannot access the service. I want my money refunded.
Wiseport Ltd.
September 11, 2026
We deeply apologize for this frustrating experience. Please reach out to us at help@lolaspeak.com for assistance.

Narendra “Noren” Limbu
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--I did what you told me. It didn't work. -- Please fix the bugs in the Words section. Why does the 'Word section' keep asking me to learn words that are very simple and common, such as "and, look, name, without, ago, someone, few, under, also" etc.? The worst part is that even if I learned or practiced those words for a week, the app never tells me that I have learned x number of words; instead, it continues to say that I am learning those words.
50 people found this review helpful
Wiseport Ltd.
August 26, 2024
Hello Narendra - Thank you for your comment. Please adjust the difficulty level by pressing on "Difficulty" on the Word tab and choosing a more difficult level. You should then see relevant words. We will also be adding more Topics shortly.