
Josh
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I tried cashing out, put in a redemption email. it says it's pending, but it never took away the points. I still have the points I put into have redeemed. So is it not working properly? I'm confused. EDIT: Customer Service replied and fixed the issue in less than 24 hours. I just cashed out and now waiting for the money to go into my account. Will update a third and final time when money is transferred. Was 3 stars-Now 4. Maybe 5!.... Received payment in less than 12 hours. $15 in 2 days!
Adscend Media LLC
March 6, 2026
Thank you for your feedback! Please let us know how we can get a 5-star rating from you. Your opinion really matters to us! Yours, Lootup Team

Arinze Iyioke
There seems to be lots of random little glitches and bugs with the app. For example, one time, I had an issue where I was not gaining points even though it claims I was. Other than that, the app seems to be working fine. No major issues. Still earning points to get a $20.00 Amazon Giftcard. Havem't redeemed anything yet so hoping for the best.
96 people found this review helpful
Adscend Media LLC
July 10, 2024
Hello! Thanks for your feedback and for letting us know what you would like to see in Lootup! We will forward your feedback to the relevant team for further review. If you have any further needs or questions, please reach out! Kind Regards, Lootup Team

Christopher Allard
Just starting to use. Biggest problem I already see, which in the reviews I see a lot of, is the inability to complete the Profile. I can fill out most of the fields, but some won't fill. Add in the fact that it wants some type of confirmation code that was emailed to me... Never got an email, no option to have one sent to me either. Will see what happens the more I use it, but something so simple.... At the beginning.... Bas juju
88 people found this review helpful
Adscend Media LLC
August 7, 2023
Hi, we're sorry to hear that and we would like to take a look at the issue. Please fill out this form: https://lootup.zendesk.com/hc/en-us/requests/new?ticket_form_id=1900000156467 and our support team will gladly assist you! Sincerely, Lootup Team