
Mahadulhuffaz
Can't get any worse than this, If there's a -100 rating I would've give it this bank. I opened an account with them and money was deposited into it a week later, to transfer the money out now is a problem. The ussd not working, mobile app too is total nonsense. Not able sign up or log in. Too bad, I can't transfer my money In peace again now. Very useless app.
77 people found this review helpful
LOTUS Bank
November 12, 2024
Thank you for contacting us. We sincerely apologize for any inconvenience experienced. Kindly be informed that you can contact us via our phone number; 0700 56887 2265 or mail us at support@lotusbank.com to enable us to resolve and restore the confidence you have with us. Thank you for Banking with us.

Lateefat dauda
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the worst app ever! I download this app since last year and it was working perfect well until this year Jan that I need to make transfer. at first, if I try to login it's saying incorrect password, the same password I've been using since last year! I want to there bank to complain about it and they asked me to write a letter, I wrote letter and they asked me to login in later in the day, but it's like it even get worse. now, they're saying they updated their app and I need to use bigger phone
28 people found this review helpful
Thank you for reaching out to us. We sincerely apologize for any inconvenience caused. If the issue persists, kindly share the details of your complaint by emailing us at support@lotusbank.com or calling our customer support team at 0700 56887 2265. We are committed to resolving this promptly. Thank you for choosing to bank with us.

Peter Lassa Ishaya
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A friend recommended this bank to me , I opened an online account , made a deposit of 10k ,I'm 300km away from any branch, and I wanted to fund it before travelling for regularisation in any of the branches. unlike other banks, you'lll have a limited transaction temporarily, and surprisingly, the account is now restricted. so frustrating for a new customer. I've decided to forfeit the deposit and move on it doesn't speak well of a new financial institution.
1 person found this review helpful