Lucent Health

1.5
12 reviews
1K+
Downloads
Content rating
Everyone
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About this app

The Lucent Health app simplifies managing your health insurance by providing easy access to essential information and detailed insights into your healthcare expenses.

- With the Lucent Health app, you can:

- Access your digital insurance ID card anytime

- Track your accumulators, including deductibles and out-of-pocket

- Review your claims and Explanation of Benefits for detailed insights into your healthcare expenses

- Chat securely with your Care Team for fast support on health-related questions

Additional benefits:

Faster claim reviews: Get up-to-date information on your claims with just a few taps

Secure and private: Your sensitive insurance information is protected with industry-standard security protocols

Track family insurance coverage: Manage and track the accumulators and claims for everyone on your insurance plan

Stay organized: Have all your insurance details in one place

View personal healthcare documents: Access your medical files whenever you need them

Report symptoms: Complete a quick health assessment and share updates with your care team

Note: Some features, such as secure chat, symptom tracking, and document access, may be available only to eligible users.

Whether you're at the doctor’s office, pharmacy, or managing your healthcare from home, Lucent Health makes it easy to stay on top of your insurance coverage and benefits.
Updated on
Jan 5, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.5
12 reviews
James Edmondson
January 6, 2026
I got as far as entering my birthdate and I had to scroll through decades, one month at a time. Extreme waste of my time. I stopped there and I will not use this stupid app
1 person found this review helpful
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joe Lott
April 1, 2026
never could use it customer support tells me I don't know how to refresh the app need to get help I uninstalled no difference keep saying does not recognize my information totally a waste of time wish I could give zero Stars
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David Clark
June 26, 2025
This app doesn't work from first launch. I have a new pixel 9 pro XL. I open the Lucent app. Type my email to get a security code. I copy the code. I cannot type or paste the code into the box provided. the keyboard will not open. Very frustrating app.
2 people found this review helpful
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What’s new

• Improved biometric authentication with correct type detection and icons.
• UI/UX refinements across the app: link styling, icon colors, rounded corners, keyboard overlap fix.
• Enhanced Coverage and My Health screens; unified dependents list.
• Fixed links and formatting in emails and invitations; standardized fonts.

App support

Phone number
+18558870855
About the developer
Lucent Health Solutions, Inc.
webmaster@lucenthealth.com
424 Church St Ste 2300 Nashville, TN 37219 United States
+1 615-645-7180

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