LuggageHero: Luggage Storage

1.26K reviews
Content rating
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About this app

LuggageHero offers on-demand, secure luggage storage. We use certified local shops, cafés and hotels to store your bags for a few hours or days. We call them luggage heroes. Thousands of storage locations available with new ones added every week. Using our mobile app you’ll quickly find the most convenient one for you - book and receive directions right in the app, go drop off your luggage, and head out to enjoy the city!

Booking is risk-free, you only pay if you show up. All luggage is insured while in storage.

The LuggageHero mobile app uses your location to show storage locations available around you. You can also browse storage locations based on major traffic hubs, points of interest or specific addresses. The app allows you to book and reserve space for a specific number of bags at a specific date, and gives you the address/directions for the storage location you choose to book.

When arriving to drop off your bags at a storage location, start the storage timer in the LuggageHero app. This ensures that you only pay for the hours you keep your bags stored. Upon returning to reclaim your bags, stop the timer in the app. The price is calculated based on the time spent, and payment is handled securely online.
Updated on
Oct 3, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.25K reviews
Jason Manser
October 8, 2023
I detest this app. It showed me an option within 540m of where I was but couldn't give me an exact address until I booked. Once booked, it directed me to a 1.5 hr walk to drop off. Immediately cancelled. Was charged $30 for cancellation fee. Misleading, unscrupulous and untrustworthy. Don't do it!
3 people found this review helpful
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Kim O'Malley
November 30, 2023
Staff was very friendly and great to work with for our large group! I will definitely use them again when we come back to Nashville!!!
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Ryan McCamy
June 26, 2023
This app directed me to drop luggage at businesses who had never heard of them and don't store luggage for people. They then charged my credit card anyway and ignored my request to get a refund. In addition to the inconvenience of not having anywhere to actually store luggage, I've had to dispute the charges through Amex.
7 people found this review helpful
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What's new

- Major upgrade to the app architecture
- Improved dropoff UI to make the process smoother on location
- Option to add payment card even if Google Pay is available
- Various bug fixes