LUGGit: Luggage Solution

173 reviews
Content rating
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About this app

Get rid of your luggage and make the most of your first and last day of travel.
LUGGit makes the arrival and departure on your trip easier!

LUGGit is available in
- 🇵🇹 Lisbon
- 🇵🇹 Porto
- 🇦🇹 Vienna
- 🇨🇿 Prague
Are you visiting another city? We are working to reach more and more cities around the world!

By using LUGGit, you can:
🙋‍ Schedule your order in advance or order it in real time as soon as you arrive in town. When scheduling your order, we will be at the place and time you chose to collect and store your luggage! If you do it in real time, in 15 minutes we will be at the right place to collect your luggage!
🚚 Enjoy the best service provided by our Keepers. They will collect your luggage, store it and deliver it back to you at the time and place you choose.
🚶‍ Stroll around the city more freely and comfortably before your hotel check-in, without carrying your luggage with you.
👉 Take advantage of more convenient luggage storage, without having to go back there. We will deliver your luggage directly to your hotel, whenever you want!

Is it safe to use LUGGit?
🔒 Yes! For us, the safety of your luggage and your time comes first. We offer insurance on all LUGGit options and our support team is always available to help you, so you have the best experience possible. You can always contact us through our live chat on the app or the website, or through WhatsApp.

How to use LUGGit
1. Start by selecting where one of our Keepers will collect your luggage.
We collect your luggage wherever you want, in our available cities, and yes it is everywhere! Airports, Hotels, Hostels, Airbnbs, Cafes, Shops, Streets, and even that bank where you are! To make it easier, you can choose one of our suggested locations.

2. Tell us where you want your luggage back.
The same goes for delivery! We can deliver your luggage to you wherever you want within the city. It could even be in the same place where we went to collect.

3. It's almost done! Tell us the pick-up and delivery times!
Do you want your luggage collected at 9 am? 11 am? And the delivery? On the same day, or another day? We pick up and deliver anytime from 8am to 8pm every day!
Choose the most comfortable time for you, and don't worry, we always arrive a little earlier, and you can talk to us at any time!
If you're in a hurry, you can always order LUGGit in real-time. In this case, in about 15 minutes we will be at the location you choose.

4. How many bags are there?
Everything counts here. Small suitcases, large suitcases, surfboards? We collect them all, whatever their size and shape. Plus, all bags are insured by default!

5. Order your LUGGit, wait for Keeper and then just enjoy your luggage free time!

Your Keeper will
💨 Meet with you at the time you set (or as soon as possible, if you ask in real-time) to collect your luggage, and you can know where he/she is at any time.
👕 Find you, dressed up with the LUGGit brand so you can recognize him/her more easily and quickly! You can contact him/her at any time!
🔐 Seal and identify your luggage.
🚚 Store your luggage securely until it's time to deliver it back to you.

When it's time to deliver your luggage
🕐 Your keeper will start delivering your luggage 15 minutes in advance, to avoid traffic and other unforeseen events that may happen.
📳 You will receive notifications when your keeper is delivering your luggage and you will be able to see and talk to him/her in real time.
👋 You will be able to see when your Keeper to the delivery location you selected with your luggage back, just like how we collected it.

Follow us on Instagram @luggitapp or go to
Updated on
Sep 27, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance and Device or other IDs
This app may collect these data types
Personal info and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

171 reviews
September 27, 2023
This was our first experience and it was great and Jonathan our keeper was on time and was very easy to deal with during pick up and drop off.
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Clinton Gaudet
July 29, 2022
My family and I were super scared to use this service, but it was the only option that made sense for us. Ultimately, the app is easy to use, the team was responsive to every inquiry (they can communicate with you through WhatsApp), and the drivers were absolutely professional. As a bonus, they only cost 6 EUR more than their competitors, so it's a great deal. I highly recommend this service!
5 people found this review helpful
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Bus Terrace Technologies
July 31, 2022
Thank you so much for your feedback, Clinton. We know that at the first moment, the LUGGit concept can be frightening, but our goal is to make sure we can provide the best experience to our customers by combining technology with kindness. We hope to see you again soon :)
A Google user
November 7, 2019
Really quick and helpful service, timesavers! Skipped a huge queue for bag drop thanks to them. It took me around 3 minutes to upload app, register, add payment, and leave my bag with them. They put security lock tie to ensure your bag/suitcase wasn't open during storage, and take it away. At exact time and place you specify in the app the person is waiting for you already with your suitcase, and you can track where it is at any time, as well as call the delivery person.
5 people found this review helpful
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Bus Terrace Technologies
January 15, 2021
Thank you for your comment :) Our efforts are in providing the best service possible, enabling you to enjoy what matters, in every city you travel. Hope to see you soon!

What's new

Bug fixes and changes for an even better LUGGit experience