My Lumitel

Viettel Burundi (Lumitel)

About this app

MY LUMITEL - https://my.lumitel.bi/

One-stop digital lifestyle app
My Lumitel is more than just a mobile app – it’s your gateway to seamless communication, entertainment, and account management. Whether you want to connect with loved ones, stream your favorite content, or manage your telecom services, My Lumitel offers it all in one place.

My Lumitel is a super app from Lumitel that includes many features in a single application. Main modules:
- Communication: This platform lets user stays connected with our chat room where they can chat, make audio call/video call application to application, send a sticker in their local language, share location, and even send large files to each other for free
- Self-care: Register for the services package offered by Lumitel, allowing the user to manage their mobile account information, balance, and history charge. Moreover, users can also make top-ups with scratch cards and can get quick support from our user care agencies 24/7
- Entertainment: listening to local music, watching movies, playing games online, Videos in English, French, and Kirundi, funny videos, short clips;
- Social network: post status, image, like, share, … almost like Facebook
- Loyalty programs: We make a special offer to users to redeem in many reward categories such as Telecom Service, Food/Drink, Accommodation, Shopping, and many others. Users can get the redeem points by top-up their balances, use more, and getting more (will launch soon)
► Users can freely access My Lumitel without being charged for Internet data
► My Lumitel's outstanding features:
- Language: Kirundi, English, and French
- Play interesting in-app games with a series of today's most popular games
- Fast and completely free chat messaging tool
- Free internet data (until further notice).
► Content in the My Lumitel application
- Movies: The categories and topics are well-customized to let users feel free to look-up up the movie
- Video: Video film, Hollywood movie, Comedy, Documentary, evangelization, Drama Movie
- Game in App: There are mini-games being developed and available on our app that users can freely enjoy playing the games to have fun and get many prizes by exchanging their points.

My Lumitel is a product of Lumitel (Viettel Burundi S.A.).
Email: [e-mail]
General line: (257) 31000009
Customer care line: 100

Ratings and reviews

The service are good but lack some. The 1 day data bundle of 2000 is not there. Please add all bundle data option.

Big up lumitel💪 I downloaded this app, after my registration I got 2GB for free. I invite everyone to download and use this app because it is easy to use and it contains all services of LUMITEL.

Well try Still need sone updates We can not buy daily data of 2500mb Make sperate options for different data purchases Since a few days it doesn't show balance, seems some issues are there Thank you

What's new

Dear,

We respect our customers, we listen and adjust with the desire to always change to bring the best to our customers.


This upgrade will bring many interesting experiences to you, please install and explore and join us in building a better Lumitel.

Thank you and wish you a good day.