
Ada Conner-Coash
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No way to login and have items form my wishlist. No option to order for store pickup. Really dislike this "upgrade". Previous app was superior compared to this one. Update: App just keeps getting worse... Cart shows an item count of 5 items, only 3 are visible and cart total doesn't equal the items in it. Click on checkout and now it says there are 4 items and price never changes. I guess I will wait for my next trip when I can visit a store in person. Also can't buy online/pick up in store.
2 people found this review helpful
Lush Fresh Handmade Cosmetics
September 5, 2023
Hi there, thank you for the feedback. User Accounts are coming to the North American region very soon. I will pass this feedback on to our App team.

Sarah Mckenna
This app is unshoppable. I will have to use the website to shop now. The shopping experience is so convoluted that it's overwhelming. It seems like the purpose of the app is to be more focused on experiences. If so, that's really cool, but disappointing to lose a really great shopping tool that the previous app was. From what I've explored, the experience portion looks cool and innovative. Not sure why you couldn't have created a different experience app or section on the previous app.
10 people found this review helpful
Lush Fresh Handmade Cosmetics
October 9, 2023
Thank you for taking the time to review our app. I will pass your feedback over to our app team who are always looking at ways to improve the experience.

I'm Nobody You Know
You don't get to save your favorite products anymore. If you want to buy a product that you had on your saved list, you have to go all the way inside the search engine, find it, add it to the cart, and then repeat the process. It becomes a serious pain if you're buying more than one item, when used to be able to just put all your favorites in a saved list. You could just click an add, it made it easier to keep track of all the products you liked so you wouldn't forget anything. :(
1 person found this review helpful
Lush Fresh Handmade Cosmetics
September 13, 2023
Hi there, Thank you for your feedback. I will certainly pass this on to the app team to look into.