Mapfre Salud | ES

MAPFRE SA

About this app

Discover the new Mapfre Health app: a new, easier-to-use experience that adapts to your needs. The best way to take care of yourself from anywhere, anytime.

With the new Mapfre Health app you can:

• Manage your insurance through personalized communications to keep you up-to-date.

• Request an appointment or authorization for a diagnostic test.

• Speak with a doctor via video consultation or chat to resolve your questions immediately and without having to travel.

In short, a new app designed to make using your insurance convenient and prioritize your health and well-being.

Here are some of the main improvements we've incorporated into the new Mapfre Health app to take care of you and your loved ones:

• Medical Directory: a new search engine based on individual needs. Searching the medical directory for emergency care is different from searching for a specialist appointment.

• Medical Appointments: We've simplified the appointment booking process through the app and added geolocation, so you can easily and securely find available appointments nearby.

• Authorizations and Reimbursements: We've included specific notifications to make processing these two procedures more transparent.

• Telemedicine: We've added 5 new medical chat specialties to help with disease prevention (Nutrition, Personal Trainer, etc.) and integrated 24/7 immediate video consultations into the new app so you can quickly speak with an emergency doctor. Both services will support electronic prescriptions if the healthcare professional deems it appropriate.

What’s new

Gracias por usar la app Mapfre Salud. Seguimos trabajando en ofrecerte el mejor servicio posible, por ello en esta actualización se han incluido distintas mejoras experienciales y solucionados pequeñas incidencias identificadas.