
David DiMare
I understand delays happen. That part I can live with. What I can’t live with is the complete breakdown of communication afterward. Tracking disappeared, then returned as “delayed” with no ETA. But now I can’t adjust the next box, can’t plan meals, and risk ending up with excess food and waste because I have no idea when this one will arrive. The red line for me is customer support. The phone number simply disconnects. Not busy. Not hold music. Just… gone. so I'm going too.
Marley Spoon
January 29, 2026
Hi David, we’re very sorry for the frustration caused by delivery delays and lack of communication. We understand how important it is to plan your meals. Please contact our team at contact@marleyspoon.com so we can help resolve this. Best!

Heather K Bettis
The way the food arrives makes it extremely difficult. All of the little items and sauces are difficult to find a place for. There are no recipe cards so you have to use the app, but figuring out what is what is difficult. No clear instructions, labels thst show what goes with what meal. I spend more time trying to figure that out then I would just shopping for myself. Not a fan.
5 people found this review helpful
Marley Spoon
November 7, 2025
We’re sorry the packaging and organization made meal prep difficult; that’s not the experience we want for our customers. You can enable printed recipe cards in your profile under “Printed recipe cards” for future boxes. Thanks for your feedback. We’ll work to make your next experience smoother!

Michael Berman
The recipes are different, with some random ingredients. The prep is ridiculous, don't expect these meals to be a time or money saver. If you really want to make meals like this, you're better off getting a recipe and going to the store to get all the ingredients instead of some of them as these boxes require. The app is the same as Dinnerly (same company). It does not allow you to pick and choose the weeks you want, you have to skip each week or risk receiving meals you don't like.
23 people found this review helpful
Marley Spoon
March 8, 2022
Hi Michael! I’m so sorry to hear the recipes were not up to standards. Of course, this is not the experience we work tirelessly to provide. You will be able to skip meals in the app just by going to Orders and under Orders detail, on the bottom of the page, you will find the option to Skip Order. Just click on it and confirm Skip Order. Thank you!