MASMOVIL - Área de cliente

MASORANGE

About this app

If you are a MASMOVIL customer, this is your application. With it you can manage from your mobile everything that has to do with your lines:

- Simple and permanent access, the app remembers you so you don't have to constantly enter your data.
- Your consumption: calls, data consumed, messages sent, if you have a contracted bonus, everything that may interest you about your line.
- Your invoices: you can see your invoices from the last few months and download them in PDF.
- Configuration: you can activate or deactivate your mobile services or contract bonuses if you need it.
- If you have several lines, you can easily check all of them from the application.
- And now, if you use the widget, it is much easier to know your consumption at all times.

To use it you will only need your mobile phone and your YoSoyMas password. If you still don't have your password or don't remember it, you can get it by entering the application itself.

Ratings and reviews

After using Hitsmobile for about 10 years, without problems, they have been taken over by Masmovil. A few months later, my packages haven't been renewed, even they notified me by sms that they would do so! Mobile Internet stopped working and calling has been charged by minutes. While the app from Hits offered packages within a few clicks, it's a pain in the a..., to obtain a package with Masmovil. Since this is now costing more than it should be, I'm probably going to switch to another provider.

Horrible app. It is necessary to re-insert username and password *each time* you open the app, there's no way to remember your credentials. The app itself is just a viewer of the MasMovil webpage. As such, it is also extremely slow, as the webpage (it usually takes 1-2 minutes to show your allowance/data consumption, for instance).

Can't contact support via the app. A developer previously commented that you could, but it's simply false. There is no option to contact support via the app as of version v20.13.4. You are not able to make any plan changes via the app. You can't even see what service you have which is a basic feature, but you can add a new line via the app. MasMovil, don't try to up sell me in an app that doesn't provide basic functionality.