MASMOVIL - Área de cliente

4.1
49.7K reviews
1M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

If you are a MASMOVIL customer, this is your application. With it you can manage from your mobile everything that has to do with your lines:

- Simple and permanent access, the app remembers you so you don't have to constantly enter your data.
- Your consumption: calls, data consumed, messages sent, if you have a contracted bonus, everything that may interest you about your line.
- Your invoices: you can see your invoices from the last few months and download them in PDF.
- Configuration: you can activate or deactivate your mobile services or contract bonuses if you need it.
- If you have several lines, you can easily check all of them from the application.
- And now, if you use the widget, it is much easier to know your consumption at all times.

To use it you will only need your mobile phone and your YoSoyMas password. If you still don't have your password or don't remember it, you can get it by entering the application itself.
Updated on
Jul 7, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 2 others
This app may collect these data types
Location, Personal info and 2 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.1
49K reviews
Marco Hauer
September 18, 2024
After using Hitsmobile for about 10 years, without problems, they have been taken over by Masmovil. A few months later, my packages haven't been renewed, even they notified me by sms that they would do so! Mobile Internet stopped working and calling has been charged by minutes. While the app from Hits offered packages within a few clicks, it's a pain in the a..., to obtain a package with Masmovil. Since this is now costing more than it should be, I'm probably going to switch to another provider.
3 people found this review helpful
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MASORANGE
September 18, 2024
Hola Marco 😥 Lamentamos que tu experiencia con nosotros no sea la esperada. Queremos ayudarte, para ello ponte en contacto con nosotros en el 2373 📞 y estaremos encantados de atenderte 😉 Un saludo! 😊
A Google user
November 20, 2018
Horrible app. It is necessary to re-insert username and password *each time* you open the app, there's no way to remember your credentials. The app itself is just a viewer of the MasMovil webpage. As such, it is also extremely slow, as the webpage (it usually takes 1-2 minutes to show your allowance/data consumption, for instance).
31 people found this review helpful
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A Google user
April 9, 2020
Can't contact support via the app. A developer previously commented that you could, but it's simply false. There is no option to contact support via the app as of version v20.13.4. You are not able to make any plan changes via the app. You can't even see what service you have which is a basic feature, but you can add a new line via the app. MasMovil, don't try to up sell me in an app that doesn't provide basic functionality.
21 people found this review helpful
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MASORANGE
April 13, 2020
Hola, lo que queríamos decirte es que podías comentarnos el problema que tienes con la app. Pero para ayudarte por este canal no porque se pueda a través de la app. Para problemas con la app tenemos un correo directo: appsmasmovil@masmovil.com,en el que vamos a ayudarte en lo que necesites. Si quieres escribe por este medio y lo vemos contigo 😉.

App support

About the developer
MASORANGE SL
apps-management-stores@masorange.es
PASEO DEL CLUB DEPORTIVO (PQ. EMPRESARIAL LA FINCA), 1 - EDIF. 8 28223 POZUELO DE ALARCON Spain
+34 633 99 74 19

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