LivingWELL by MassMutual

MassMutual

About this app

The LivingWELL by MassMutual app was created for customers who are interested in participating in the WELL Rider program to earn cash rewards for living a healthy lifestyle. Eligible customers use this app to activate their WELL Rider, connect a supported fitness tracker, and track rewards for physical activity and/or sleep.

ACTIVATE WELL RIDER

Confirm your eligibility in the WELL Rider program and activate your WELL Rider.

EARN CASH REWARDS

Track your earned WELL Points and cash amounts for activity and/or sleep.

BADGES

Unlock badges to celebrate your progress, including personal-best achievements.

ACTIVITY AND/OR SLEEP PROGRESS

Track your daily active energy, steps, and sleep duration. View your weekly and monthly trends to help you monitor the impact of your healthy choices.

CUSTOM PAYMENT METHOD

Specify a checking or savings bank account of your choice, where we can deposit your cash rewards.

REWARD DEPOSIT TRACKING

Track the amount and status of each monthly deposit.

INTELLIGENT TRACKER SETUP

Get in-app support while connecting your tracker to the app and get feedback about the success of your connection.

IN-APP HELP

Get answers to common questions directly within the app.

Ratings and reviews

Will not log sleep hours under Samsung Health. It's been an ongoing issue. Always being told it's being worked on or it's being reviewed. This app has paid me back less than $10 dollars over a year. I've paid more in data accessing the app than it paid me back in rewards. well well here we are again. The year is 2026 and this app has denied my access and denied my access to website. when I try to reset my password it won't email my link to me (yes I check the spam folder its 2026) ridiculous!

Is this app ever going to work correctly? Recently, it's down more than it's working. The most recent issue is, every time I try to use it, I get sent to a 404 page after I log in and there is no support available.

whoever maintains apps is not doing good job. qa sign in link comes instead of production. Looks like no one tests, MassMutual has to do good job on digital!!

What’s new

This release delivers minor enhancements and bug fixes. As always, thank you for using Living Well by MassMutual app.