Matix Field

SISMATIX.COM

About this app

Here's a comprehensive Play Store description:

Matix Field — Field Service Management for Technicians
Matix Field is the mobile companion app for field service technicians working with the MatixFSM platform. Designed for HVAC, elevator maintenance, electrical, and general facility management teams operating across the MENA region.
Work Order Management
View your daily schedule at a glance. Access full work order details including client information, equipment specs, location, and checklists. Update work order status in real time — start work, pause, resume, and complete with full documentation.
QR Code Scanner
Scan equipment QR codes to instantly view asset details — brand, model, serial number, warranty status, service history, and client information. Create service requests directly from a scan.
Time Tracking
Built-in timer for logging travel time and work time. Start, pause, and stop with one tap. Time logs sync automatically when connected, or queue offline for later.
Customer Signatures
Capture customer signatures directly on your device when completing a work order. Signatures are securely stored and attached to the work order record.
Photo Documentation
Take before and after photos using your camera or attach from gallery. Photos are linked to the work order for a complete service record.
Parts Tracking
Log spare parts used during service. Record part name, quantity, and cost for accurate billing and inventory tracking.
WhatsApp Quick Messages
Send pre-built WhatsApp messages to clients with one tap — "On my way", "I've arrived", "Work completed", or "Delayed". Messages include the work order number and are available in English and Arabic.
GPS Location Sharing
Share your real-time location with dispatchers. Background tracking runs even when the app is minimized, helping your team coordinate efficiently. Battery-optimized with configurable intervals.
Offline Mode
Work without internet. Your schedule, work order details, and actions are cached locally. Status updates, time logs, and location data queue automatically and sync when you reconnect.
Push Notifications
Receive instant alerts when new work orders are assigned, priorities change, or schedules are updated. Tap a notification to jump straight to the work order.
Key Features:

Daily schedule with timeline view
Full work order lifecycle management
Equipment QR code scanning
Travel and work time tracking
Customer signature capture
Photo attachments
Spare parts logging
WhatsApp one-tap client messaging
Real-time GPS location sharing
Offline mode with auto-sync
Push notifications
Dark theme optimized for outdoor use
Arabic and English bilingual support

Built for:

HVAC technicians
Elevator maintenance teams
Electrical and plumbing service providers
Facility management companies
Any field service operation

Matix Field requires a MatixFSM account. Contact your administrator for access credentials.