![](https://play-lh.googleusercontent.com/a-/ALV-UjX0Yt06cAl_5VDMA2X9797eCBZtlyI6ocDi3iUNfqiwM0qx_I8t=s32)
Jo
Recently my phone has started notifying me that Mattermost crashes frequently and it wants to put the app in deep sleep. The phone and app are both up to date, so I don't know what's wrong. Hopefully, that will stop happening because I need to get notifications and can't have it in deep sleep.
1 person found this review helpful
Hi there, is the fixed in the latest dot release version v2.17.1? If not, can you help share more details on the issue that you're experiencing, including reproduction steps and your Mattermost server version? Please open a new issue at https://github.com/mattermost/mattermost-mobile/issues.
![](https://play-lh.googleusercontent.com/a-/ALV-UjV6tPcF0D3vrBYlRf7cYQfqDIylJjKehi4kQRBzYrGhH0IfArM=s32)
Lisa Willis
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Extremely slow. I've had this app for awhile now (a couple years now) due to work and it's horrible. If they actually get the app running smoother and faster I would be shocked. Update: still slow. Also if you need to actually get a DM then you won't get it on the app. The desktop version works fine (just don't expect to be able to communicate with your job if you actually NEEDED to do so in the event of an emergency because it's actually happened with me). WiFi or LTE is still the same speed.
4 people found this review helpful
Mattermost
January 2, 2024
Hi there, can you help share more details on the issue that you're experiencing? Please open a new issue at https://github.com/mattermost/mattermost-mobile/issues.
![](https://play-lh.googleusercontent.com/a-/ALV-UjV9-u1UYSj2YQ3H7ba2UP5pOe6KbbGkvnRp-WEjUi-hzBIp2EWn=s32)
Sidney Simmons
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Currently not able to open an image posted by another user. Tapping the image doesn't do anything. No error message or anything. Server version 7.1.5. Just a normal png screen capture and it isn't consistent. Maybe related to network quality? If so something indicating it's trying would be helpful. Edit: I'll ask about the server upgrade. Is 7.8 the latest?
7 people found this review helpful
Hi Sidney, to eliminate any server side issues, would your system admin be open to upgrading the server to a more recent version, such as 7.8 which is the latest ESR version?