Tim W
Opening an account was very straight forward. Getting an actual debit card and other customer services is quite the challenge. Using the app I can not even send feedback and raise questions. Many bugs to sort out! Looking to close the account is even tougher! Gave two stars as their opening process was good. Rest has alot of room to improve
13 people found this review helpful
Al Maryah Community Bank
September 19, 2022
We are sorry to hear about this issue. To better serve you, please provide us with your contact details and the issue you are facing at our email info@mbankuae.com
Ali Fakhruddin
The app is nice and so is the bank. However their transaction updates needs to be faster and accurate. I opened the account yesterday and tried sending money in and out. While making a transfer today it took me 5 attempts yet the money doesn't go to my other account. Tried contacting their customer care but it's all AI and they might get back to me within 48 hours. Let's see where it goes.
2 people found this review helpful
Al Maryah Community Bank
September 3, 2024
Thank you for reaching out. We apologize for the issue. Once your account is created, we’ll verify your information and contact you if additional details are needed. Please email us at Complaint@mbankuae.com with the reference number “AMCB245,” and one of our representatives will assist you further.
nony whyte
Disappointed...I have been using this bank app for over 2years and it was amazing ,but recently I can't express the amount of Disappointed I'm right now. I can't even open the app to check my balance, each I tried to open the app it will bounce back immediately. I restarted my phone multiple times still same issue. Just now I uninstall the app and installed back yet same issue. This is highly frustrating 😤
4 people found this review helpful
Al Maryah Community Bank
August 28, 2024
We regret the inconvenience caused. Please send us an email with you concern and contact details at Complaint@mbankuae.com under the reference number “AMCB234” and you will be contacted by one of our representatives for further assistance. Contact our 24/7 support team at 600571111 (or internationally at +97124122214) for assistance.