
awais zahur
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extremely poor service. it has taken me more than a week that i applied for upgrade and it is still pending. the call center service on call and in app is slow and response the computerized answer that we are forwarding your request so and so. it seems that are in competition with some government bank. i contacted the email service written in reply by bank. that is equally useless as the chat and call service.
3 people found this review helpful
MCB Funds
February 3, 2026
We regret to note this. Please contact us at info@mcbfunds.com with your contact details so that we can address your concern

Faizan Shakil
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The application’s user interface is very mediocre. For example, the login screen does not allow password storage, which means that if you use a long, complex password, you must type it every time. If fingerprint login is enabled, the application does not require a password, but it resets frequently, forcing users to re-register their fingerprint repeatedly. This behavior is highly counterintuitive, specially when most modern banking applications effectively support strong password storage
1 person found this review helpful
MCB Funds
January 12, 2026
Hi, we are sorry that you're having issues with the app. Can you write to us at info@mcbfunds.com. Kindly include a description of the issue you are facing, your Android version, and your app version. We will investigate immediately & solve the issue.

Muhammad Faizan
The application requires approximately 5 to 10 minutes to load the login interface. I kindly request that this issue be addressed. I have a high-speed internet connection and have tested the application on multiple devices with fast internet connectivity, yet the problem persists across all devices.
8 people found this review helpful
The inconvenience caused to you is deeply regretted. Try to clear the app data and cache. Also, please make sure that the device is connected to the internet. If nothing works, please share the registered mobile number, device details and service provider details at info@mcbfunds.com.