Medge

MR2K SOLUTIONS LLP

About this app

Medge is an all-in-one Customer Engagement and After-Sales Support Platform designed to help businesses manage customer relationships, product warranties, installations, maintenance services, AMC contracts, and support requests from a single mobile application.

Whether you're a customer looking to track your products and service history or a business managing installations and maintenance operations, Medge provides a seamless experience to keep your service ecosystem connected and efficient.

Key Features:

✓ Product Registration & Tracking
Register purchased products and access product details anytime.

✓ Warranty Management
View warranty information and track warranty status in real-time.

✓ Service Request Management
Create, monitor, and manage service requests directly from your mobile device.

✓ Installation Tracking
Track installation schedules and completion status with ease.

✓ AMC (Annual Maintenance Contract) Management
Monitor active AMC plans, renewal dates, and maintenance records.

✓ Real-Time Service Updates
Receive instant notifications and updates regarding service activities and requests.

✓ Document & File Upload
Upload invoices, warranty cards, product images, and service-related documents securely.

✓ Customer Support Access
Connect with support teams and get assistance whenever required.

✓ Service History
Maintain a complete record of installations, maintenance visits, repairs, and support interactions.

✓ Secure & Reliable
Your data is securely stored and managed using industry-standard security practices.

Who Can Use Medge?

• Customers
• Service Engineers
• Support Teams
• Business Administrators
• Installation Teams
• Maintenance Service Providers

Why Choose Medge?

• Centralized service management
• Faster issue resolution
• Better customer experience
• Easy warranty tracking
• Streamlined AMC management
• Real-time communication and updates
• Secure document storage
• Improved customer engagement

Download Medge today and simplify warranty management, AMC tracking, service requests, installations, and after-sales support—all from one powerful platform.

For support or assistance:
Email: [[e-mail]](mailto:[e-mail])
Phone: [phone]

What’s new

Welcome to Medge!

This initial release includes warranty management, AMC tracking, service requests, installation management, document uploads, and customer support features.