I loved this app. , it was convenient, easy to use, although wouldn't let me update address or the wellness card to wellness plus plenti. I was however able to keep track of my prescriptions from reordering to how many refills to even the copay. Awesome, but there was an update to the app, now it doesn't work. It did not carry over user name, typed in info, said it wasn't correct and prompted me to call the 1 - 800 number. Fix the update. It now is useless to me, which is sad considering it was great before.
New Update sucks big time!! All of my login information and my account preferences were erased and had to be re-entered! Come on people! This is people's lives in your hands and y'all keep dropping the ball when you "redesign" things. Instead of simplifying, you've complicated. 😕😕😕
After the update it erased my username. When I try to reset it a message comes up saying error something or other & tells me to call an 800# for help. I don't want to talk to anyone on the phone. That's why I use the app. Not happy Rite Aid.
After the last update the app removed my username and would not accept it. Finally after 8 tried it took my username and password. This update removed the app right off the main page so I had to go searching. Then I don't even get the amount of my co-pays. I sure hope you fix these because it wasn't broken to begin with.
New update messed everything up. I log into my account and can't see my prescription history. It wants me to make a new account. Ok, so I try that and it says user already exists. App used to be very handy now I can't use it for most things I need it for.
New app crashes when I try to scan my prescription. It also said my Plentiful card was cancelled. How was this app tested before it was rolled out? Did you test it on all Android versions?
Completely redesigned app with your most used features in mind:
• Updated Design – Less clutter, less digging for what you are looking for
• Simplified Navigation – No more long side menu
• Updated Home Screen – Refills, Circular, and Store Locator are just a tap away
• Four Easy Tabs – Your favorite features organized for easy access
• Most Requested Features – Now you can login via fingerprint authentication
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