SmartBis KMS

MedTech Services Sdn. Bhd.

About this app

SmartBis KMS is the kitchen display and customer order board for businesses that use SmartBis. It puts the orders for your branch on a screen in your kitchen, and shows customers when their order is ready.

A SmartBis account is required. SmartBis KMS does not work on its own: your company administrator links each device to your SmartBis account with a one-time code.

KITCHEN DISPLAY
• See new orders as they arrive, with items, options, notes, table or pickup details and how long each order has been waiting
• Move each order along: start preparing, mark as ready, then picked up
• Orders that have waited longer are easy to spot
• A chime tells your team when a new order arrives. If several kitchen screens share a branch, only one of them sounds the chime
• Choose which branch each device serves from your company's branches, and change it at any time

CUSTOMER ORDER BOARD
• A clear three-column board for a TV or second screen: Queuing, Preparing and Ready
• Large order numbers that customers can read from across the room
• When an order becomes ready, its number is announced aloud in English, Bahasa Melayu and Mandarin. You choose the languages and the order they are spoken in
• Show the board on a second monitor, a TV, or the second screen of a dual-screen device such as an iMin terminal

LINKED TO YOUR SMARTBIS ACCOUNT
• Orders come from your SmartBis POS, Self-Service Kiosk and other connected sales channels, so the kitchen sees them straight away
• The kitchen's updates flow back to SmartBis, so your cashier staff and customers can follow progress
• Each device appears in SmartBis under Connected Kitchen Devices, where you can see it and remove it

SIMPLE, SECURE SETUP
• No login or PIN to type on the kitchen device
• In SmartBis, open Settings, then API Management, then SmartBis KMS, and tap Add kitchen device. Enter the code it shows in the app's Settings
• Each device gets its own credential, kept in secure storage. Remove the device in SmartBis, or tap Disconnect in the app, and it stops working immediately
• Your plan's kitchen device limit applies. The app tells you if a link would go over it

WORKS ON YOUR DEVICES
• Android phones and tablets, and Android TV or display boxes
• Keeps the screen awake while it is showing orders

PRIVACY
SmartBis KMS shows the orders for the branch it is linked to. It does not use your camera, microphone, contacts or location. On Android it may ask to display over other apps, only so it can show the customer order board on a second screen. Read our Privacy Policy at https://smartbis.my/app.html?mode=privacy

REQUIREMENTS
• A SmartBis account with the POS feature and a kitchen device allowance on your plan
• An internet connection

Part of the SmartBis family of apps.

What’s new

What's New in Version 1.0.3:

• Faster orders: kiosk and paid orders now reach the board quicker, and "Start preparing" responds instantly.
• Printing: choose between the full delivery card or just the order number to save paper.
• Printers: simpler setup with Default, USB/Network and Bluetooth options.
• Smoother screens and fewer reconnects, plus fixes for Bluetooth printing and order categories.