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Downloaded app, created an account, signed in. App goes to a page with 3 options, start a list, pick up or delivery. All lead to a set location screen. I put in the city, I know there are 2 stores in the area. Get a notice there are no stores in the selected area. No matter what town I go to that I know had one! I even drilled down in the map until the actual store was shown with it's name even on the map and still it says no stores in chosen location. I have to close the app to get out.
7 people found this review helpful
Brookshire Grocery Company
December 16, 2024
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at +18889373776. Thank you.

Becky Montgomery
The app is cumbersome. Weekly ad is horrible on app. Like that cart is categorized - need to make the list categorized as well. Not all items in store are listed in app (ie., I want Challenge Butter [Olive Oil/Sea Salt] - I can walk into the store & it's on the shelf, but it does not appear in the app). Figure out a way to accept coupons. Don't try to emulate Wal-Mart - there's a reason some of us don't shop there - be better. I would prefer my groceries be in paper bags.
7 people found this review helpful

Rachel Ozan
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Not able to log in for over a month on App. No problem on the website, just App. I have contacted customer service twice through App and wrote just that. There solution was to changed my password. What?? Always says 'unexpected error :( try again... I can't even get to the part to enter password. I said that also... When will they FIX IT?
11 people found this review helpful
Brookshire Grocery Company
July 19, 2023
This sounds like an issue for our customer support. If you haven’t already contacted them, you may do so at +18889373776.