Farrah Ratnaike
Tele consult doesn't work. The line drops within 10 seconds of getting connected although this is done via a stable, strong home WiFi. This is a repeated occurrence and checking with my colleagues reveal the same. It's a similar observation by others who have left a review here. Will definitely feedback to my HR team as there appears to be little will to rectify this shoddy app experience by the app owner.
1 person found this review helpful
Jason Chin
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99% of the time can't hear audio when connected and hard to get a doc to connect for online consultation. The queue number just freezes and waiting so long, no one picks up. Feels like a scam app to take the money and waste our time.
4 people found this review helpful
Lu Huen
They never resolved the problem with my log in until my HR intervene. The app is always slow, nothing is efficient. For a video consultation, they are laggy in the symptoms input amd my consultation was juat cut off with no call back..