miBenefits

Employee Benefit Management Services

About this app

The miBenefits app furthers EBMS’ commitment to simplify the benefit journey by giving our customers instant access to their information.

FEATURES:
Secure, real-time information, access to benefit plan coverage, ID cards and instant notifications to keep you informed 24/7.

SECURITY:
Setting up your account is easy through our state of the art simple and secure 3 step process! Use the Touch ID or Face ID to login now.

BENEFITS & COVERAGE INFORMATION:
Track benefits and deductibles for yourself or family members in real-time. You can also search benefits covered under your plan.

ID CARD:
Easily access your ID card, order a replacement to be sent to your address or save it in your digital wallet for future use!

CLAIMS:
View all claims in real-time for an easy understanding of your claim journey! You can also filter by a specific date range or status.

NOTIFICATIONS:
Never miss an important update! Push notifications send updates in real-time and you can easily access past notifications on the app.

USEFUL LINKS:
Need a provider or pharmacy? The app will help you locate one in a network near you.

MANAGE ACCOUNT:
Customize your experience in the app settings to enable or disable specific notifications.

ABOUT EBMS - EBMS is a third-party administrator of self-funded benefit plans, committed to driving innovation in this evolving marketplace. We are industry leaders, and we consistently outperform our peers. We are continuously disrupting the industry with solutions and trends that bring results. From claims processing to care management programs to business intelligence, we have you covered. Our core solutions are designed to simplify the benefit journey for all stakeholders. We also offer multiple levels of service within every solution category, for a truly customizable experience.

Ratings and reviews

There seems to be a problem with the navigation. It appears like I can't see all of the app, like the bottom is cut off. For example, when I go to view claims, if I try to use the filter feature to switch from one person to another, I can select my filter preferences, but the is no button to actually apply the filters. Also, I only see the bottom navigation buttons when I am navigating between content, so I have to select "benefits", "actions", or "claims" very quickly or I can't access them.

The app looks good, but most of the links to the embedded sites don't work or crash. VSP and the FSA sites don't work or say "undefined". The only one that actually links is Humana, and it just drops you to the website. It also will not show you ID...it says to check back later. Basically the app is worthless... 2/26/23 Great an update! Think it would fix all the issues...now you can't even login. Why does my employer pay for a junk app?

Not a bad app but has no way to find a provider. Shows find provider button that only goes to a billing website. Calling them only gets you a voicemail never a live person.With my work hours they never call me back in the time I can talk which is a short window. We need option to talk to a live person to get our help on our schedule not theirs. Maybe going to another health insurance provider if they don't start putting their customers first.

What's new

support for latest android version added.