This app regularly crashes, fails to populate my schedule, crashes when I'm trying to accept a ccard payment, crashes when scheduling clients. It's not unusual to have to log out and log back in just to accept a payment or reschedule a client for the next appointment. When I do have to log out and log back in it often won't find my salon name. This app is awful and needs serious attention. $65 a month for this nightmare. Should have stuck with Vagaro $30 a mo and reliable! Fix and I'll change my Review
Constantly crashing The app has been awful. It's randomly opening up my schedule on days I don't work, it doesn't save the info when I check in a client. I have called support multiple times and they talk to me like it's my fault... this system needs major tweeks. I am paying twice as much as I did with schedulicity and it's a noting but trouble. In 6 years with schedulicity I never had even one problem
Hate this app. It regularly logs me out of its system and when I try to log back in, it says it can't find my info. So, I have to contact my admins to change my password EVERY TIME. I'M SICK OF IT!!
Notifications are sub-par For one, I would think that I'd be able to see requested appointments through the app, and not just the Web client. Seems intuitive. -- --. ** Update 12/20/16 ** Over a year since my last review. 2 years since using the service; and yet you STILL can't confirm a requested appointment. Time for my business to start looking into alternative CRMs. Highly disappointed.
Great when it works, however it is full of glitches. It will randomly not let you log in, and will no longer allow user access as a user and will prompt you to down load app as client super frustrating and useless if you unable to access schedule. Loss of income due to unavailability with out access to schecule.
This app has alot of great potential. I see improvements happening as i use it but it still has some hang ups
What's New in Version 4.0
Check an account balance? You got it.
Reactivate an expired pass? No problem.
Now you can do more from the app. The redesigned Client Profile lets you view and manage the information you use most—see how many passes your clients have left, update their billing info, email receipts and more.
Questions? Email us at email@example.com.